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App Download Campaign Info and Other Sources Info
Is there any way to get the Campaign Token and the app sources, website sources, sources where the user is downloaded the app inside app using any APIs or Can we add this information along with the App Transaction or via some new API? This will help us to track the actual usage inside the app for each campaign and where from the app is downloaded (source) and position our app experiments better. We do have one for Search Attribution similarly we can add for this it will be more useful for us developers
1
0
66
6d
Requirement of Promotional Offer Signature
What is the requirement to generate promotional offer signature and use it for applying promotional offers to the purchase. We can directly pass the offer information to the purchase right? We don't understand what is the real purpose for this. If it's for any security reason and make sure to user doesn't misuse this offer then how can the user apply this offer if this app code are already compiled and secured with Apple Devices.
3
0
78
6d
Proceeds, Tax and Commission details in Transaction Info
We need the clear details about the how much tax is charged to the user and commission for the transaction and how much proceeds will be processed for that particular transaction for the proper reporting and analytics from our end. It is currently not achievable easily. We do have financial reports information but we can't map those records to the transactions in StoreKit so this makes hard for us to track how much we will get exactly from each subscription. We can't backtrace the financial reports to actual subscription transaction information.
1
0
66
6d
Volume Purchasing Seat Choose Option from App
Is it possible for the app to pass on how much seats we need to allot in the subscription directly. Also, can we avoid the child transactions to the other users and keep one single transaction with additional information of total number seats purchased ? Some users might not have iPhone or any other apple device so how we can handle that for those users.
1
0
60
6d
Refund option in App Store Server API
We're developing B2B products and have In-App Purchase Subscriptions for our customers. I know there is a REFUND CONSUMPTION_REQUEST webhook and send consumption information specially for the refund scenario. But our business customers are frustrated that to understand that we're unable to initiate refund or provide refund for their app store subscription. They argue with us about we paid you and you need to provide us the refund. Why we need to contact apple for this. So it will be better if we get an option to refund the subscription transactions from our end as well with addition to existing refund request. So that we can avoid these kind of scenarios. Some customers go extra mile by going in to Social Media and damage our product reputation due to this. Kindly check and provide an refund option to the developers. Also, is there any reason why it's still not provided to the users?
1
0
65
6d
App Crashes on QuartzCore: CA::Layer::layout_if_needed(CA::Transaction*) + 504
I have facing an above crash for many users device running on iOS 17.6.1 mostly on iPad devices. I'm not sure why this happening only in 17.X. In Xcode Organizer unable to see this crash in any devices running on OS 18.x. Our app crashes got spiked due to this. I am unable to fix or reproduce the same. The crash log is not pointing to our app code to find the root cause and fix this issue. Have attached the crash log in this post also the crash log roles have mixed values Background & Foreground. But most of the crash is in background. Is this any crash related to system and that only solved by OS update? I have updated the app using Xcode 16 and 16.1 still facing this crash unable to symbolicate the crash report as well. Any ideas/solution how to solve this or how to proceed further. Have attached the entire crash log below. RoleBackgroundCrash.crash RoleForeGroundCrash.crash
0
0
717
Nov ’24
How to test Billing Retry subscriptions case in Sanbox or Xcode Environment?
We have a case to show users a message that their subscription was in Billing Retry. But we were unable to test it in Sandbox Environment. In the Sandbox environment, we were enabled interrupted purchase after initial purchase but that's not working as expected. In Xcode environment tried interrupted purchase and fail transactions with error. But Nothing works for renewal transactions. These all are working as expected only for the Initial purchase. Please provide a proper way to test the Billing Retry case.
1
0
1.3k
Jul ’21
Does currentEntitlement will contain a Billing Retry Subscription?
We have a case to show users a message that their subscription was in Billing Retry. Current Entitlements documentation says only active subscription transactions will be returned. Our doubt is whether the current entitlements will also provide billing retry subscriptions. If not what is the best way to get the billing retry subscriptions?
0
0
799
Jul ’21
App Download Campaign Info and Other Sources Info
Is there any way to get the Campaign Token and the app sources, website sources, sources where the user is downloaded the app inside app using any APIs or Can we add this information along with the App Transaction or via some new API? This will help us to track the actual usage inside the app for each campaign and where from the app is downloaded (source) and position our app experiments better. We do have one for Search Attribution similarly we can add for this it will be more useful for us developers
Replies
1
Boosts
0
Views
66
Activity
6d
Requirement of Promotional Offer Signature
What is the requirement to generate promotional offer signature and use it for applying promotional offers to the purchase. We can directly pass the offer information to the purchase right? We don't understand what is the real purpose for this. If it's for any security reason and make sure to user doesn't misuse this offer then how can the user apply this offer if this app code are already compiled and secured with Apple Devices.
Replies
3
Boosts
0
Views
78
Activity
6d
JWT authentication token requires actual bundle id of app
Can we avoid the bundle id to be pass on to generating access token? We're an large enterprise where we handle the multiple apps' in-app purchases in a common single platform. Is it possible to skip this id for the access token generation and just use private key & issuer id? Why this bundle id is required?
Replies
1
Boosts
0
Views
65
Activity
6d
Proceeds, Tax and Commission details in Transaction Info
We need the clear details about the how much tax is charged to the user and commission for the transaction and how much proceeds will be processed for that particular transaction for the proper reporting and analytics from our end. It is currently not achievable easily. We do have financial reports information but we can't map those records to the transactions in StoreKit so this makes hard for us to track how much we will get exactly from each subscription. We can't backtrace the financial reports to actual subscription transaction information.
Replies
1
Boosts
0
Views
66
Activity
6d
Volume Purchasing Seat Choose Option from App
Is it possible for the app to pass on how much seats we need to allot in the subscription directly. Also, can we avoid the child transactions to the other users and keep one single transaction with additional information of total number seats purchased ? Some users might not have iPhone or any other apple device so how we can handle that for those users.
Replies
1
Boosts
0
Views
60
Activity
6d
Original Price and Offer Price in Transaction Info
Can you add actual price of the plan along with the discounted price that user has been charged? This will help us to calculate how much discount is provided to the user clearly.
Replies
1
Boosts
0
Views
59
Activity
6d
Refund option in App Store Server API
We're developing B2B products and have In-App Purchase Subscriptions for our customers. I know there is a REFUND CONSUMPTION_REQUEST webhook and send consumption information specially for the refund scenario. But our business customers are frustrated that to understand that we're unable to initiate refund or provide refund for their app store subscription. They argue with us about we paid you and you need to provide us the refund. Why we need to contact apple for this. So it will be better if we get an option to refund the subscription transactions from our end as well with addition to existing refund request. So that we can avoid these kind of scenarios. Some customers go extra mile by going in to Social Media and damage our product reputation due to this. Kindly check and provide an refund option to the developers. Also, is there any reason why it's still not provided to the users?
Replies
1
Boosts
0
Views
65
Activity
6d
App Crashes on QuartzCore: CA::Layer::layout_if_needed(CA::Transaction*) + 504
I have facing an above crash for many users device running on iOS 17.6.1 mostly on iPad devices. I'm not sure why this happening only in 17.X. In Xcode Organizer unable to see this crash in any devices running on OS 18.x. Our app crashes got spiked due to this. I am unable to fix or reproduce the same. The crash log is not pointing to our app code to find the root cause and fix this issue. Have attached the crash log in this post also the crash log roles have mixed values Background & Foreground. But most of the crash is in background. Is this any crash related to system and that only solved by OS update? I have updated the app using Xcode 16 and 16.1 still facing this crash unable to symbolicate the crash report as well. Any ideas/solution how to solve this or how to proceed further. Have attached the entire crash log below. RoleBackgroundCrash.crash RoleForeGroundCrash.crash
Replies
0
Boosts
0
Views
717
Activity
Nov ’24
How to test Billing Retry subscriptions case in Sanbox or Xcode Environment?
We have a case to show users a message that their subscription was in Billing Retry. But we were unable to test it in Sandbox Environment. In the Sandbox environment, we were enabled interrupted purchase after initial purchase but that's not working as expected. In Xcode environment tried interrupted purchase and fail transactions with error. But Nothing works for renewal transactions. These all are working as expected only for the Initial purchase. Please provide a proper way to test the Billing Retry case.
Replies
1
Boosts
0
Views
1.3k
Activity
Jul ’21
Does currentEntitlement will contain a Billing Retry Subscription?
We have a case to show users a message that their subscription was in Billing Retry. Current Entitlements documentation says only active subscription transactions will be returned. Our doubt is whether the current entitlements will also provide billing retry subscriptions. If not what is the best way to get the billing retry subscriptions?
Replies
0
Boosts
0
Views
799
Activity
Jul ’21