Since July 25, multiple production users have been unable to load previously saved records from a CloudKit private database.
The query uses CKQueryOperation with:
Record type: UserAnLi
Predicate: category_sub_id == "1401"
Sort descriptor: creationDate descending
Results limit: 20
The requests consistently fail after approximately 10 seconds with:
Error domain: CKErrorDomain
Error code: 15 (CKErrorServerRejectedRequest)
Underlying error: CKInternalErrorDomain Code=2000
HTTP status: 500
CKErrorRetryAfterKey: absent
CKErrorShouldThrottleClient: absent
Examples from two different users/devices:
iOS 18.3.2
RequestUUID: 67890D6B-8076-4135-9635-7DCCFF38D94F
OperationID: A796C6799FA69D66
CloudKit partition: 233
Edge response time: 10024 ms
iOS 26.6
RequestUUID: 1249FEAE-9D5A-40CB-9076-DAD2D8396BCF
OperationID: CEC87546C31D61E2
CloudKit partition: 227
Edge response time: 10086 ms
Users are signed in to iCloud, iCloud Drive is enabled, and general network access works normally.
According to TN3162, documented CloudKit throttling normally returns CKErrorServiceUnavailable or CKErrorRequestRateLimited with a retry-after value. These failures instead return CKErrorServerRejectedRequest, HTTP 500, and no retry-after information.
The issue has been reported through Feedback Assistant:
FB24046201
Could this indicate a production CloudKit query/index problem, a server-side query timeout, or an undocumented/misreported throttle? Is there any client-side mitigation, or does this require investigation by the CloudKit backend team?
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