iOS push notification is not working for in App since 03-Apr-2025. We are pushing the message to APNS from our application, but message is not delivered to iOS device.
We have performed tests on both PROD and QA environment and following are the observations:
PROD
successfully pushing the notification to APNS but not receiving the notification on iOS device (100% failure).
QA
received notification on iOS device always (100% success).
Analyzed PROD notification server log at our end and we do not observe any error and it is showing successful also when message is pushed to APNS all the time. Need to check from APNS why push messages are not delivered to iOS devices.
Validated the PROD APNS certificate at our end which we are using during call to APNS - it is valid till Oct 2025.
Please suggest me any possible solution because I don't have any clue where it is failing and what to do
Topic:
App & System Services
SubTopic:
Notifications