Hey everyone— So I let the computer sit on the desk for the past couple months while I tried different options proposed here and waited to see if the 11.2 update would fix this issue (it didn't)... a few days ago in this thread someone said they had their battery fixed this week... so I called Apple Support again. They escalated it, made me an appointment on Monday, and I picked up my out-of-AppleCare 2017 13" Touch Bar MBPro with a new battery this afternoon. Apple covered the cost and the dude who helped me said there is no official word but they are covering battery replacements right now.
Also interesting... when dropping off my computer on Monday, the dude next to me was bringing his in for the same reason, and I was told I wasn't the first battery replacement drop-off of the day...
Good luck!
Topic:
App & System Services
SubTopic:
Core OS
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