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Cannot repurchase subscription SKU — StoreKit keeps returning old expired transaction
Some users cannot repurchase a subscription SKU after it has expired. Flow: User previously subscribed. User canceled and the subscription fully expired. After weeks, user reinstalls the app and taps the same SKU. StoreKit does not create a new purchase transaction. Instead, StoreKit always returns the old expired transaction in updatedTransactions. Therefore, the user is permanently unable to purchase the SKU again. We have already tried: Adding payment observer at app launch Calling finishTransaction for all transactions Clearing queue at startup SKReceiptRefreshRequest Server-side verifyReceipt Ensuring subscription is truly expired (not in grace/retry) Not calling restoreCompletedTransactions None of these resolved the issue. StoreKit still only sends the old transaction and never generates a new one. Expected behavior: A new purchase transaction should be created when user taps the expired subscription SKU. Actual behavior: StoreKit repeatedly pushes the old expired transaction, blocking new purchases. We can provide: Some users cannot repurchase a subscription SKU after it has expired. Flow: User previously subscribed. User canceled and the subscription fully expired. After weeks, user reinstalls the app and taps the same SKU. StoreKit does not create a new purchase transaction. Instead, StoreKit always returns the old expired transaction in updatedTransactions. Therefore, the user is permanently unable to purchase the SKU again. We have already tried: Adding payment observer at app launch Calling finishTransaction for all transactions Clearing queue at startup SKReceiptRefreshRequest Server-side verifyReceipt Ensuring subscription is truly expired (not in grace/retry) Not calling restoreCompletedTransactions None of these resolved the issue. StoreKit still only sends the old transaction and never generates a new one. Expected behavior: A new purchase transaction should be created when user taps the expired subscription SKU. Actual behavior: StoreKit repeatedly pushes the old expired transaction, blocking new purchases. We can provide: Affected user’s base64 receipt verifyReceipt full response Transaction logs (transactionIdentifier, original_transaction_id, productIdentifier, state) Please help investigate why StoreKit is not allowing a new subscription purchase. Affected user’s base64 receipt verifyReceipt full response Transaction logs (transactionIdentifier, original_transaction_id, productIdentifier, state) Please help investigate why StoreKit is not allowing a new subscription purchase.
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