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Reply to Unable to sign in managed Apple id in supervised device after Icloud subscription
We have a supervised device that is currently managed by a third-party MDM. There is a requirement to extend the iCloud storage for the Managed Apple ID on this device, so we purchased an Apple Business Essentials subscription. However, according to Apple’s documentation (link), it states: “Services included with Apple Business Essentials aren’t supported with an external device management service.” We would like assistance in understanding this limitation in our scenario, where: We only need the extra iCloud storage provided by Apple Business Essentials for the Managed Apple ID. Is it possible to retain third-party MDM management while still applying the increased iCloud storage from Apple Business Essentials to the Managed Apple ID? Note: We understand that account-driven user Enrollment can solve this
Aug ’25