App Store Server API: Sandbox returns 200, Production returns 401 with the same JWT
We are seeing a reproducible authentication issue with the App Store Server API for our app FYRT.
Bundle ID:
com.fyrt.Fyrt
We performed a fresh read-only test on September 29, 2026 using our In-App Purchase key BJ5HR5GSY6.
Both requests used:
the same In-App Purchase key
the same Issuer ID
the same Bundle ID
ES256
the same JWT structure
300-second token lifetime
correct system time with no relevant clock skew
Only the environment changed.
Sandbox:
HTTP 200
Apple Request ID: 458b3b32-8e0d-1404-19fe-6c92ba2ccd27
Production:
HTTP 401
Apple Request ID: 193406ac-80d2-d135-8cc8-34e4ebe76fc5
The Production response does not include an additional Apple error code.
The request is read-only and requests notification history. No purchase is triggered and no Production data is changed.
We verified:
correct Key ID
correct Issuer ID
correct Bundle ID
ES256 signing
current iat
valid exp
correct Sandbox and Production endpoints
no environment mixing
fresh JWT generation for each request
no clock skew
The same behavior was already reproduced on September 11, 2026.
Our existing Apple Support case is:
102960057430
Has anyone seen Sandbox accept the same authentication while Production returns 401?
Could this be related to Production-side provisioning, app status, team/account authorization, or the fact that the app has not yet had a version released on the App Store?
Any guidance from Apple engineers would be greatly appreciated.
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