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Apple Developer Program paid enrollment stuck due to old/failed attempts confusion
Hi everyone, I’m facing a confusing issue with my Apple Developer Program enrollment. I had previous payment/enrollment attempts that failed or were withdrawn. Later, I completed a new enrollment payment successfully and received both the order confirmation and invoice showing that the payment was charged. The problem is that Apple Developer Support seems to be replying to older failed/withdrawn attempts instead of the successful paid one. Their replies feel delayed and out of sequence, which is creating a misunderstanding. For example, they treated one old withdrawn enrollment as if I was asking for a refund, but I’m not asking for a refund. I want the successful paid membership to be activated. Now my Developer account is still not active, and it shows “Join the Apple Developer Program” / “Enroll today” as if I never enrolled, even though I already paid and received an invoice. Has anyone experienced this before? How can I get Apple Developer Support to review the correct successful paid enrollment instead of old failed attempts? Is there any way to speak with someone who can logically review the full case and activate the account?
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Apple Developer Program paid enrollment stuck due to old/failed attempts confusion
Hi everyone, I’m facing a confusing issue with my Apple Developer Program enrollment. I had previous payment/enrollment attempts that failed or were withdrawn. Later, I completed a new enrollment payment successfully and received both the order confirmation and invoice showing that the payment was charged. The problem is that Apple Developer Support seems to be replying to older failed/withdrawn attempts instead of the successful paid one. Their replies feel delayed and out of sequence, which is creating a misunderstanding. For example, they treated one old withdrawn enrollment as if I was asking for a refund, but I’m not asking for a refund. I want the successful paid membership to be activated. Now my Developer account is still not active, and it shows “Join the Apple Developer Program” / “Enroll today” as if I never enrolled, even though I already paid and received an invoice. Has anyone experienced this before? How can I get Apple Developer Support to review the correct successful paid enrollment instead of old failed attempts? Is there any way to speak with someone who can logically review the full case and activate the account?
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