I’m facing a persistent issue where WhatsApp crashes within a few seconds of opening. This started around 5–6 days ago. It was working perfectly for over a year before that.
Device and App Details:
• iPhone model: iPhone 15 Pro Max]
• iOS version: iOS 18.4
• WhatsApp version: 25.10.72
• Available storage: 108 GB free out of 256 GB
• WhatsApp size in storage: 5.8 GB
Troubleshooting Steps Already Tried:
1. Updated iOS to the latest version.
2. Uninstalled and reinstalled WhatsApp from the App Store.
3. Performed a iPhone resetting.
4. Checked for app updates – none available.
5. Disabled background app refresh and notifications.
6. Tried using both Wi-Fi and mobile data.
7. Ensured iPhone has sufficient free space.
8. Did not restore from iCloud/WhatsApp backup after reinstall (even tried clean install).
Despite all this, the app crashes within seconds after launching. No other apps are affected.
Additional Observations:
• Issue started suddenly without any changes in device usage or settings.
• iPhone does not overheat or lag otherwise.
This may be a compatibility bug with iOS or something related to WhatsApp’s recent internal behavior. Kindly advise or escalate for investigation.
Topic:
Community
SubTopic:
Apple Developers