Hello,
I’m facing an issue with StoreKit where no products are returned in Sandbox.
Context:
App: SylvoY (Bundle ID: fr.sylvoy.app)
Product ID: sylvoy_sylvoy_premium_v2_monthly
Type: auto-renewable subscription
Build: TestFlight 1.0.16 (Build 20)
Device: physical iPhone
Environment: Sandbox account
Setup:
Paid Applications Agreement: Active
Banking & Tax: Active
Product status: Ready to Submit
Product is linked to the current TestFlight build
Issue:
When fetching products using StoreKit, the returned array is empty:
productsCount = 0
products = []
Expected:
Product metadata (price, description) should be returned.
Actual:
No products are returned at all.
Additional info:
Product identifier is correct
Tested on real device (not simulator)
Installed via TestFlight
Sandbox account properly configured
This issue is currently blocking validation of the subscription flow before release.
DTS Case-ID: 18968852 (redirected here)
Any help would be appreciated.
Topic:
App & System Services
SubTopic:
StoreKit
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