My colleague encountered the same problem. He tried to restart with safe mode, but failed. So he tried resetting NVRAM by the following steps: Shut down his Mac
Hold down Option + Command + P + R for about 20 seconds
Restart his iMac.
Finally, the upgraded was finished. Hopes it helps.
checkout this article: setapp.com/how-to/fix-macos-big-sur-issues .
Topic:
App & System Services
SubTopic:
Core OS
Tags: