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Gatekepper acts against .app package developed by a freelancer for our company
I am responsible for the mobile app and thus also of the apple developer and app store connect accounts of a company. An external freelancer developed a software package for us which we aim to offer for installation and use on macOS systems of our customers; distributed exclusively outside of the Apple App Store. The software package has nothing to do with the mobile app. MacOS' Gatekeeper currently warns or even prevents our customers regarding the installation of the package on their device; pretty much as described here: https://developer.apple.com/developer-id/. According to a previous talk with Apple's Support, the software package (.app) the Freelancer developed must be signed with one of our own certificates. As we cannot grant selective app store connect access to third persons (only for the concerned certificates), we prefer to not provide access to our entire apple developer account to the freelancer, for the sole reason of the certificate & signing process. According to previous attempts with Apples' support regarding the most feasible solution in this case, they recommended me to manage the signing of the package of the freelancer, and simply request the package from the freelancer. I've thus generated an according Developer ID Certificate, but regarding the signing process, I'm confused. I know how signing works with mobile apps in XCode, but regarding software that is not distributed throughout the App Store on macOS, I'm unsure about the process. Also, as far as I know, the entitlements of the application are involved in the signing process. So my concern is that simply having the software package (.app) from the freelancer is not really enough to complete the signing + notarization process? Won't I need further information about the app's entitlements etc.? I would like to have a clear solution about the procedure that is required in these cases, as online documentations and / or forums as well as previous talks with your non-technical support from Apple did not resolve the issue.
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Aug ’25