Okay, well I've discovered the client has created the developer account as an individual account not as an organisation - that explains why I can see App Store Connect but not the team in developer.apple.com
Why the main owner/admin account won't work in Xcode (even on a brand new M1 Mac) is still a mystery but I am gonna get my client to migrate their individual account to an organisation account and add me as an app manager or developer and then it should all work.
Topic:
Developer Tools & Services
SubTopic:
Xcode
Tags: