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Reply to Problem with Private Access Token (PAT)
@DTS Engineer No one is responding in Feedback Assistant. I submitted a ticket and there's no response. From my perspective, it looks like no one is working on it. Because if I ask three times and no one responds—even if it's being looked into—it means something's wrong. Please escalate this thread: FB20854312. It'll soon be two months since a key functionality I need isn't working!!!
Nov ’25
Reply to Problem with Private Access Token (PAT)
Quinn, @DTS Engineer This isn't funny at all, and is completely unprofessional. I reported the bug on October 28th. To this day, I haven't received a single response from Feedback Assistant. Not a single response about the report being accepted, a status update, or a resolution. The excuse that these people aren't responding because everyone is celebrating is ridiculous. It is natural that if a problem is solved, the person reporting the problem is informed that it has been solved and that it should be tested. They haven't responded for over a month. Do your technical partners, who are responsible for the proper operation of Apple's entire infrastructure, also treat you like Apple treats its customers? It's beyond me. I saw the feature myself. I want to know the reason so I can know what's causing it in the future. Who should I contact to get this information? I sincerely doubt Feedback Assistant will send any messages. I sent them five messages trying to get any response. No one wrote a word. PS. Don't take this personally, because you were the one who responded to me regularly. Unfortunately, I'm extremely disappointed with how critical bugs are handled. Best regards, Artur
Dec ’25
Reply to Problem with Private Access Token (PAT)
FB20854312 (Problem with Private Access Token (PAT)) I've reported this bug and sent logs. The review number is above.
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Oct ’25
Reply to Problem with Private Access Token (PAT)
Is anyone working on this issue? I would appreciate it if you could give this matter priority attention. The service has been down for exactly a month.
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Nov ’25
Reply to Problem with Private Access Token (PAT)
Quinn, I submitted a report two weeks ago and haven't received any feedback. Is the bug being investigated? When can I expect a response?
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Nov ’25
Reply to Problem with Private Access Token (PAT)
@SD2000 we implemented PAT based on https://developer.apple.com/news/?id=huqjyh7k
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Nov ’25
Reply to Problem with Private Access Token (PAT)
@DTS Engineer I'd appreciate any information on this matter. A key feature in my app hasn't been working for almost two months. Customers are very upset, and I can't do anything about it. Has the problem been diagnosed? Is there any work being done on a solution?
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Nov ’25
Reply to Problem with Private Access Token (PAT)
@DTS Engineer No one is responding in Feedback Assistant. I submitted a ticket and there's no response. From my perspective, it looks like no one is working on it. Because if I ask three times and no one responds—even if it's being looked into—it means something's wrong. Please escalate this thread: FB20854312. It'll soon be two months since a key functionality I need isn't working!!!
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Nov ’25
Reply to Problem with Private Access Token (PAT)
@DTS Engineer I see that the problem has been resolved. Please let me know what caused the malfunction. I did not receive any information from Feedback Assistant that the problem was solved.
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Nov ’25
Reply to Problem with Private Access Token (PAT)
Quinn, @DTS Engineer This isn't funny at all, and is completely unprofessional. I reported the bug on October 28th. To this day, I haven't received a single response from Feedback Assistant. Not a single response about the report being accepted, a status update, or a resolution. The excuse that these people aren't responding because everyone is celebrating is ridiculous. It is natural that if a problem is solved, the person reporting the problem is informed that it has been solved and that it should be tested. They haven't responded for over a month. Do your technical partners, who are responsible for the proper operation of Apple's entire infrastructure, also treat you like Apple treats its customers? It's beyond me. I saw the feature myself. I want to know the reason so I can know what's causing it in the future. Who should I contact to get this information? I sincerely doubt Feedback Assistant will send any messages. I sent them five messages trying to get any response. No one wrote a word. PS. Don't take this personally, because you were the one who responded to me regularly. Unfortunately, I'm extremely disappointed with how critical bugs are handled. Best regards, Artur
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Dec ’25