Hey there,
We are being incorrectly blocked by Time Limits since the iOS 26 update released earlier this year. We are receiving complaints from parents that set a screentime limit for "All apps", and then add an exception for us, that they are still getting blocked by the OS after a certain period of time. While we originally thought this was fixed in 26.1, we have recently been made aware it still occurs.
Has anyone else experienced this issue? Is there something we can do from our side to protect ourselves from this? Telling customers to remove their "All app" limit isn't really practical given our customer base, so we're looking to see if there's something on Apple's end or our end that can alleviate this.
Topic:
App & System Services
SubTopic:
General