Every notarization submission from our team has been stuck in "In Progress"
since our first attempt about 18 hours ago. None of them has ever produced a
log. This includes a deliberately trivial test payload, which is why I believe
this is an account-level hold rather than a problem with our app.
Team ID: SSHD524FKZ
Submissions (all still "In Progress", none has a log), as of 2026-08-06 14:44 UTC:
7aa0f57f-3ada-4867-8951-db832a9ac605 — created 2026-08-05 20:48:16 UTC — app archive, ~125 MB — 18h
eea0e40b-d343-4818-b57b-d8bc821adf00 — created 2026-08-05 21:18:47 UTC — app archive, ~125 MB — 17h
6ffa47f1-4420-4fa3-b8a2-ef31451dfbea — created 2026-08-06 10:34:15 UTC — app archive, ~125 MB — 4h
0d05113d-4772-46df-bc1f-2daaf996165c — created 2026-08-06 11:24:49 UTC — test payload, 210 bytes — 3h
The key data point: submission 0d05113d is a 210-byte zip containing a single
plain text file. It is not signed and contains no executable code at all, so I
expected it to be rejected as Invalid within a minute or two. Instead it has
in-depth analysis, the delay does not appear to be related to the content, size
or signature of our actual app.
notarytool log for every submission above returns:
Submission log is not yet available or submissionId does not exist
which suggests the backend never began processing any of them.
What I have already verified locally — the app is correctly signed with a
Developer ID Application certificate, with hardened runtime enabled and a
secure timestamp:
$ codesign -dv --verbose=2 e-muavin.app
Identifier=com.e-muavin.app
CodeDirectory v=20500 ... flags=0x10000(runtime)
Authority=Developer ID Application: E MUAVIN EGITIM TEKNOLOJILERI ... (SSHD524FKZ)
Authority=Developer ID Certification Authority
Authority=Apple Root CA
Timestamp=6 Aug 2026 at 13:34:02
TeamIdentifier=SSHD524FKZ
$ codesign -vvv --deep --strict e-muavin.app
e-muavin.app: valid on disk
e-muavin.app: satisfies its Designated Requirement
$ spctl -a -vvv -t install e-muavin.app
e-muavin.app: rejected
source=Unnotarized Developer ID
So the only thing missing is notarization itself.
Other checks: the Apple Developer System Status page lists the Developer ID
Notary Service as Operational. We are not re-submitting repeatedly — the four
submissions listed above are every submission this team has ever made. These
are in fact our team's first notarization attempts; our Developer ID
certificates were issued yesterday.
Environment: macOS 26.6 (25G72), Xcode 26.6 (17F113), notarytool 1.1.2 (41),
submitting with an App Store Connect API key via electron-builder 26.15.3.
Could someone from the notary service team please look at why submissions from
this team are not being processed? Happy to provide any further detail.
Thank you.
Topic:
Code Signing
SubTopic:
Notarization
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