I have the same problem with a new HP SmartTank printer: I can print but I can not open the printer app. Hence no scanning possible, What is odd is this happens on MacBook Pro M1 where the user was installed cloning an older MacBook. On a MacBook Air M1 where the user was created from scratch this does not happen. it probably has to do something with the cloning process. I have tried all the suggestions, updated the driver, switched to Secure AirPrint as the driver: nothing works. Any help would be most welcome.