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Accidentally Resubmitted App After Metadata Rejection – Unable to Reply via App Store Connect
Hello, I ran into an issue today after receiving a metadata rejection. My current situation: Rejection (Guideline 2.3.2): My app was rejected for its Metadata — I needed to update the description to clearly disclose that full access requires an in-app subscription as requested by the reviewer. Accidental Resubmission: Before reading Apple's instructions carefully which stated I did not need to resubmit and only save the new app description, I accidentally hit "Add for Review" instead of simply saving the updated description and replying via App Store Connect. App Store Connect Reply Option: After cancelling the accidental submission, the App Store Connect reply option became inaccessible. Current State: I've since resubmitted via "Add for Review" with the corrected description already in place. Previous Review time: I have previously experienced an unusually long "Waiting for Review" period — significantly past the 24–48 hour window before my review. Current App Status: My Current App Status shows "Waiting for Review" again and I am afraid I may have restarted the entire review even though my app was only rejected for the App Description and I may have to wait a long time now as I did for my previous review. Developer Support Email (Case ID: 102905099480): I've also contacted app support and have received no response as of yet. Developer Support Phone Call: When navigating to App Review under Apple Support, the option to request a phone call is not available for this issue. Has anyone else had this problem? And what should I do? Thank you.
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6d
Unusually Long "Waiting for Review" Status – App Status Stuck
Hello, I've been experiencing an unusually long wait for my app review. My current situation: Status: Stuck in "Waiting for Review" — significantly past the 24–48 hour window with no progress. Developer Support (Email): I've submitted a Developer Support case (Case ID: 102905099480), no response received as of yet. Developer Support (Phone):When attempting to contact Apple Support, the option to request a phone call does not appear to be available for this type of issue. Has anyone else encountered this issue? And what should I do? Thank you.
1
0
86
1w
Apple Developer Program Enrolment
My Apple Developer Program enrolment been pending since April 2026. I have received no response from Apple since around 2 weeks. I have also contacted support last week but received no response from them as well. I had initially submitted by identity/company verification documents 2 weeks back. However, I still kept getting weekly reminders to upload documents. I have now uploaded the documents for the second time as after the first time I did not receive any confirmation for the submission. I am unable to request for call/phone support. My enrollment ID: QDH59Y57T7 My Case ID: 102887512171 Is there anything else I need to provide? Has anyone else encountered this problem? And what should I do? Thank you.
1
0
134
3w
Accidentally Resubmitted App After Metadata Rejection – Unable to Reply via App Store Connect
Hello, I ran into an issue today after receiving a metadata rejection. My current situation: Rejection (Guideline 2.3.2): My app was rejected for its Metadata — I needed to update the description to clearly disclose that full access requires an in-app subscription as requested by the reviewer. Accidental Resubmission: Before reading Apple's instructions carefully which stated I did not need to resubmit and only save the new app description, I accidentally hit "Add for Review" instead of simply saving the updated description and replying via App Store Connect. App Store Connect Reply Option: After cancelling the accidental submission, the App Store Connect reply option became inaccessible. Current State: I've since resubmitted via "Add for Review" with the corrected description already in place. Previous Review time: I have previously experienced an unusually long "Waiting for Review" period — significantly past the 24–48 hour window before my review. Current App Status: My Current App Status shows "Waiting for Review" again and I am afraid I may have restarted the entire review even though my app was only rejected for the App Description and I may have to wait a long time now as I did for my previous review. Developer Support Email (Case ID: 102905099480): I've also contacted app support and have received no response as of yet. Developer Support Phone Call: When navigating to App Review under Apple Support, the option to request a phone call is not available for this issue. Has anyone else had this problem? And what should I do? Thank you.
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73
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6d
Unusually Long "Waiting for Review" Status – App Status Stuck
Hello, I've been experiencing an unusually long wait for my app review. My current situation: Status: Stuck in "Waiting for Review" — significantly past the 24–48 hour window with no progress. Developer Support (Email): I've submitted a Developer Support case (Case ID: 102905099480), no response received as of yet. Developer Support (Phone):When attempting to contact Apple Support, the option to request a phone call does not appear to be available for this type of issue. Has anyone else encountered this issue? And what should I do? Thank you.
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1
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0
Views
86
Activity
1w
Apple Developer Program Enrolment
My Apple Developer Program enrolment been pending since April 2026. I have received no response from Apple since around 2 weeks. I have also contacted support last week but received no response from them as well. I had initially submitted by identity/company verification documents 2 weeks back. However, I still kept getting weekly reminders to upload documents. I have now uploaded the documents for the second time as after the first time I did not receive any confirmation for the submission. I am unable to request for call/phone support. My enrollment ID: QDH59Y57T7 My Case ID: 102887512171 Is there anything else I need to provide? Has anyone else encountered this problem? And what should I do? Thank you.
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1
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0
Views
134
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3w