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iCloud Drive web preview shows garbled/mojibake text for valid UTF-8 .txt files (accented characters)
When previewing a plain text (.txt) file in iCloud Drive on the web (icloud.com/drive), accented characters (e.g., Hungarian á, é, í, ó, ö, ő, ú, ü, ű) are displayed as garbled/incorrect characters (mojibake), even though the file is correctly encoded in UTF-8. Steps to reproduce: Create a plain text file with accented characters, saved explicitly as UTF-8 (no BOM) — tested using a Linux text editor (Debian, default GUI text editor) Upload the file to iCloud Drive Open/preview the file in the iCloud Drive web interface Result: Accented characters appear as garbled/incorrect symbols in the web preview. Confirms this is a preview-only rendering issue, not a file corruption issue: Downloading the exact same file back from iCloud Drive and opening it locally shows the accented characters correctly — the file itself is untouched and correctly encoded Re-saving and re-uploading the file (still valid UTF-8, no BOM) does not resolve the display issue in the web preview This suggests the iCloud Drive web preview is misinterpreting the encoding (likely reading UTF-8 bytes as Latin-1/Windows-1252) rather than detecting UTF-8 correctly Environment: Browser: Mozilla Firefox, Chromium based ANY File created on: Debian Linux (default text editor) Encoding confirmed: UTF-8, no BOM Question: Is this a known issue with iCloud Drive's web-based text file preview/encoding detection? Is there a way to force UTF-8 interpretation for preview, or should this be filed as a bug via Feedback Assistant instead?
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9h
iCloud Mail - VIP folder shows stuck badge count (3) with no messages inside
The VIP folder in iCloud Mail has been showing an unread badge count of 3 for a long time, but the folder is actually empty — no messages are visible inside it. Details: Confirmed across multiple devices (not just the web client at icloud.com/mail) — same empty folder, same stuck badge everywhere The folder shows "No Mail" when opened, yet the sidebar badge persists at 3 This has been going on for a while, not a one-off glitch Troubleshooting already tried: Refreshing the Mail page / signing out and back into icloud.com/mail — no change Checking the folder on another device — same result (empty folder, badge still shows 3) Environment: Browser: ANY like Mozilla Firefox and Chromium based Device(s): Any PC OS version(s): ANY Windows and Linux Question: Is this a known server-side sync issue with the VIP folder counter in iCloud Mail? Is there a way to force a full resync of a folder's badge count from the web client, or is a Feedback Assistant report the better route for this kind of issue?
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14h
iCloud Mail (web) — "This message could not be loaded at this time. Try again later." — persistent error on specific message(s)
I'm getting the error "This message could not be loaded at this time. Try again later." when trying to open a specific message in iCloud Mail via the web interface (icloud.com/mail). Details: Affected message: a Fail2Ban "recidive" notification email (automated server alert), plain text format Behavior: the error appears consistently, every time I try to open this message — it is not a one-off glitch Browser: [ANY like Mozilla Firefox, Chromium based] Device: [ANY like Linux, Windows or macOS computers] Other messages in the inbox load normally — this appears isolated to specific message(s) like Fail2Ban or some any others too I have not made any recent account/security changes (no forwarding rules, no new filters) Troubleshooting already tried: Reloading / trying again after a delay — no change Unchecked "Block All Remote Content" setting under Privacy & Security Message loads fine on iPhone Mail app or any other Mail Client apps on PC but fails on iCloud.com Question: Is this a known/reported server-side issue with iCloud Mail (possibly related to malformed IMAP ENVELOPE responses for certain automated/plain-text messages)? Are there any workarounds besides waiting for a server-side fix, or is there a way to force a resync of a specific message? Any guidance would be appreciated — this message is time-sensitive (a security-related server alert), so I'd like to access its content as soon as possible.
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14h
iCloud Drive web preview shows garbled/mojibake text for valid UTF-8 .txt files (accented characters)
When previewing a plain text (.txt) file in iCloud Drive on the web (icloud.com/drive), accented characters (e.g., Hungarian á, é, í, ó, ö, ő, ú, ü, ű) are displayed as garbled/incorrect characters (mojibake), even though the file is correctly encoded in UTF-8. Steps to reproduce: Create a plain text file with accented characters, saved explicitly as UTF-8 (no BOM) — tested using a Linux text editor (Debian, default GUI text editor) Upload the file to iCloud Drive Open/preview the file in the iCloud Drive web interface Result: Accented characters appear as garbled/incorrect symbols in the web preview. Confirms this is a preview-only rendering issue, not a file corruption issue: Downloading the exact same file back from iCloud Drive and opening it locally shows the accented characters correctly — the file itself is untouched and correctly encoded Re-saving and re-uploading the file (still valid UTF-8, no BOM) does not resolve the display issue in the web preview This suggests the iCloud Drive web preview is misinterpreting the encoding (likely reading UTF-8 bytes as Latin-1/Windows-1252) rather than detecting UTF-8 correctly Environment: Browser: Mozilla Firefox, Chromium based ANY File created on: Debian Linux (default text editor) Encoding confirmed: UTF-8, no BOM Question: Is this a known issue with iCloud Drive's web-based text file preview/encoding detection? Is there a way to force UTF-8 interpretation for preview, or should this be filed as a bug via Feedback Assistant instead?
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84
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9h
iCloud Mail - VIP folder shows stuck badge count (3) with no messages inside
The VIP folder in iCloud Mail has been showing an unread badge count of 3 for a long time, but the folder is actually empty — no messages are visible inside it. Details: Confirmed across multiple devices (not just the web client at icloud.com/mail) — same empty folder, same stuck badge everywhere The folder shows "No Mail" when opened, yet the sidebar badge persists at 3 This has been going on for a while, not a one-off glitch Troubleshooting already tried: Refreshing the Mail page / signing out and back into icloud.com/mail — no change Checking the folder on another device — same result (empty folder, badge still shows 3) Environment: Browser: ANY like Mozilla Firefox and Chromium based Device(s): Any PC OS version(s): ANY Windows and Linux Question: Is this a known server-side sync issue with the VIP folder counter in iCloud Mail? Is there a way to force a full resync of a folder's badge count from the web client, or is a Feedback Assistant report the better route for this kind of issue?
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1
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0
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124
Activity
14h
iCloud Mail (web) — "This message could not be loaded at this time. Try again later." — persistent error on specific message(s)
I'm getting the error "This message could not be loaded at this time. Try again later." when trying to open a specific message in iCloud Mail via the web interface (icloud.com/mail). Details: Affected message: a Fail2Ban "recidive" notification email (automated server alert), plain text format Behavior: the error appears consistently, every time I try to open this message — it is not a one-off glitch Browser: [ANY like Mozilla Firefox, Chromium based] Device: [ANY like Linux, Windows or macOS computers] Other messages in the inbox load normally — this appears isolated to specific message(s) like Fail2Ban or some any others too I have not made any recent account/security changes (no forwarding rules, no new filters) Troubleshooting already tried: Reloading / trying again after a delay — no change Unchecked "Block All Remote Content" setting under Privacy & Security Message loads fine on iPhone Mail app or any other Mail Client apps on PC but fails on iCloud.com Question: Is this a known/reported server-side issue with iCloud Mail (possibly related to malformed IMAP ENVELOPE responses for certain automated/plain-text messages)? Are there any workarounds besides waiting for a server-side fix, or is there a way to force a resync of a specific message? Any guidance would be appreciated — this message is time-sensitive (a security-related server alert), so I'd like to access its content as soon as possible.
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0
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24
Activity
14h