Hey, I've got the same issue, the solution Quinn is suggesting above does not work. I've attached one of the crashlogs we recieved, you will notice its format is different than if you just export a log... are you maybe familiar with the format? I can't find anything about it online. attachment.crashlog-5CD52028-9EFB-41F3-8878-D0A40A1378C5+3.crash Thanks,