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app crashes, but it works normally when another app is installed through MDM.
We install two in-house apps. The first app is installed using the standard in-house method, while the second app is installed via MDM commands. Both apps share the same Team ID and use Keychain sharing to exchange data. However, when the MDM profile is deleted and the second app is removed, the first app intermittently encounters issues and does not function properly. However, when the MDM mobileconfig is reinstalled and the second app is installed again, the first app that was not functioning starts working properly. We have thoroughly reviewed the logs but have not been able to find a solution. Your assistance would be greatly appreciated. We have extracted and attached the device logs that were generated during the error occurrence. log.log
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Apr ’25
iOS 18 - Inquiry regarding issues related to camera control settings when using the MDM blocking function
I would like to contact about an issue with the iOS 18 update. With the release of the new iPhone 16, camera controls have been added. however, when using MDM, there is an issue where the camera control button settings change after blocking and unblocking the camera. 1. If the camera control button is originally set to 'Camera', when you block and unblock the camera through MDM, the button setting changes to 'None'. Shouldn't the camera control settings be maintained even after blocking and unblocking the camera? If this is a known issue, can you tell me when it will be fixed and updated?
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Sep ’24
issues with transmitting push
We are experiencing issues with transmitting MDM push. Some are successfully transmitting, but the majority are failing. The following message occurred on the server: java.util.concurrent.ExecutionException: io.netty.channel.AbstractChannel$AnnotatedSocketException: Network is unreachable: api.push.apple.com/2620:149:208:430f:0:0:0:a:443 java.util.concurrent.ExecutionException: io.netty.channel.AbstractChannel$AnnotatedSocketException: Network is unreachable: api.push.apple.com/2620:149:208:4303:0:0:0:b:443 java.util.concurrent.ExecutionException: io.netty.channel.AbstractChannel$AnnotatedSocketException: Network is unreachable: api.push.apple.com/2620:149:208:430c:0:0:0:b:443 java.util.concurrent.ExecutionException: io.netty.channel.AbstractChannel$AnnotatedSocketException: Network is unreachable: api.push.apple.com/2620:149:208:430b:0:0:0:a:443 java.util.concurrent.ExecutionException: io.netty.channel.AbstractChannel$AnnotatedSocketException: Network is unreachable: api.push.apple.com/2620:149:208:4303:0:0:0:b:443 java.util.concurrent.ExecutionException: io.netty.channel.AbstractChannel$AnnotatedSocketException: Network is unreachable: api.push.apple.com/2620:149:208:4306:0:0:0:d:443 Apple system status was normal. Since some are successfully transmitting, we suspect that the issue may not be related to the network.
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1.7k
Nov ’23