I haven't filed them yet, because I requested info from you before I take the time to create FB tickets. I have to imagine you need more than just the product id of the specific in-app subscription I'm testing with (and the problems occur with all of the subscription products I'm testing with). What else do I need to include in the FB ticket so that you'll have enough info to look and I can avoid the "6 months later you ask me for more info that I can't possibly give" problem I've experienced.