Hi everyone, I'm hoping to hear from developers who have submitted Live Caller ID Lookup entitlement requests, especially anyone successfully onboarded after the PIR architecture became required. My own request (ID 2C4HJDWYJ6, submitted March 23, 2026) has been under review for 85 days. Apple Developer Support confirmed on May 8 that it's "in the pipeline to be onboarded" but I haven't received a concrete timeline. Infrastructure is fully deployed and verified per Apple's PIR documentation: OHTTP Gateway: https://gateway.zinfo.ge PIR Service: https://service.zinfo.ge (Apple's Swift PIR Service) Token Issuer: https://issuer.zinfo.ge DNS TXT record correctly configured HTTP/2, TLS, Protocol Buffers wire format Production database loaded Questions for the community: For developers already onboarded, how long did your review take from final submission to approval? Did the Live Caller ID Lookup capability appear automatically in Certificates, Identifiers & Profiles after approval, or was there an additional step? Is there an Apple engineering contact who handles PIR onboarding questions directly, separate from Developer Support? Any guidance from those who have been through this process, or from Apple DevRel, would be appreciated. Thanks, Levan

Hello, I am hoping someone from Apple or the community can help escalate or advise on my situation. I submitted a Live Caller ID Lookup entitlement request for my app Zinfo (com.parastashvili.Mobile), Team ID: CNH4KYRW44. A support case was opened on February 17, 2026 (Case ID: 102823550184). Apple's documentation states entitlement review takes up to 2 weeks. It has now been over 3 weeks with no substantive response despite multiple follow-ups. Timeline: Feb 17: Case opened Feb 26: I provided all requested technical details in full — OHTTP endpoints, Privacy Pass token system, DNS TXT record, Apple test number (+1 408 555 1212 returning "Johnny Appleseed"), all fully deployed and ready for validation Feb 27: Apple replied with a generic "appropriate team will be in contact" message Feb 28, Mar 6, Mar 10: Follow-up emails sent — no meaningful response All technical requirements are fully implemented and operational. We are ready for Apple's validation at any time. Has anyone else experienced long delays with Live Caller ID Lookup entitlement reviews? Is there a better escalation path? I have also submitted a new escalation ticket (Case ID: 102840874265) under Development and Technical > Entitlements today. Any advice or visibility from Apple staff would be greatly appreciated. App: Zinfo (com.parastashvili.Mobile) Extension Bundle ID: com.parastashvili.Mobile.LiveCallerID Team ID: CNH4KYRW44