When you refer to "existing customers" what exactly does that mean in this situation? Is it a user that currently HAS an active subscription? And therefore a lapsed customer is one who previously had a subscription, but no longer has one active?
I am trying to generate codes internal to my platform (not on Apple) where ANY user, regardless of whether or not they've had a previous subscription (that does not currently have an active subscription) can enter the code in my UI to unlock a discount offer created under the renewable subscription.
So if I am a new user, or one that has had a previous subscription that is no longer active, I can enter "ABCD" and instead of the $24.99 monthly subscription, they pay $4.99 for the first month, then $24.99 after.
Your documentation states that only users that have has a previous subscription that is no longer active is determined by Apple to be eligible for promo codes. So if I am trying to maintain my own external codes, there is no way for the same code to work for both new AND expired subscription users?!
Topic:
App & System Services
SubTopic:
StoreKit
Tags: