We have created a hls playback framework and lot of our client's are complaining about this error The operation couldn’t be completed. (CoreMediaErrorDomain error -42716.)

We have created a hls playback framework and lot of our client's are complaining about this error {"code": -19152, "domain": "CoreMediaErrorDomain", "localizedDescription": "The operation couldn’t be completed. (CoreMediaErrorDomain error -19152 - The operation couldn’t be completed. (CoreMediaErrorDomain error -19152.))", "localizedFailureReason": "", "localizedRecoverySuggestion": ""} We are unable to reproduce this issue on our end but we have data reflecting the same error happening at good rate. Any help/hint is welcome. Thanks