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Notarization stuck "In Progress" for 60+ hours (multiple submissions; Notary status page green) — blocking a launch
Hi — multiple notarytool submissions from my account have been stuck "In Progress" for 60+ hours and never reach Accepted/Invalid. Apple's Developer System Status shows "Developer ID Notary Service" as operational, so this appears to be a backend/account processing stall rather than a public outage. This is blocking a product launch. Team ID: Q7FF775479 ("Developer ID Application: JUNSEN LIU", individual account). Submissions (all still In Progress): e9d00de6-074c-4818-a452-f765fa178a4e — 2026-06-19 06:07 UTC (current build) f02a0398-b6db-4ba0-8429-86a797bdc153 — 2026-06-18 23:21 UTC 8aa72d28-642a-466a-be85-181db125596b — 2026-06-18 04:40 UTC App: "Dollar Desktop Pet" 1.0.0 — a signed .dmg of a hardened-runtime, Developer ID-signed Universal (arm64 + x86_64) Electron app. Tooling: notarytool 1.1.2, Xcode 26.5, macOS 26.5. notarytool submit/history/info all work and list the submissions; status simply never completes, and notarytool log returns nothing. Could you please investigate why these aren't processing? I can provide the .dmg or any additional logs. Thank you.
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698
Jul ’26
Notarization submissions disappeared from history; signed DMG still unnotarized
Hello Apple Developer Support, I need help with several macOS notarization submissions for my app "Dollar Desktop Pet" 1.0.0. Team ID: Q7FF775479 Developer ID: Developer ID Application: JUNSEN LIU (Q7FF775479) Bundle ID: com.dollar.desktoppet App type: Universal Electron macOS app, Developer ID signed, hardened runtime enabled Update as of 2026-07-05T21:23Z: The same keychain profile still works for a control/probe submission: 626063b7-643e-4b3d-aeb0-430532fa4ca9 Name: DollarNotaryProbe.zip Created: 2026-07-01T04:58:19.608Z Status: Accepted However, xcrun notarytool history --keychain-profile dollar-notary now only returns that probe submission. It no longer lists any Dollar Desktop Pet submissions. When queried directly, these Dollar submission IDs now return: "Submission does not exist or does not belong to your team." Affected submission IDs: 4e3c96b2-19fc-4b8b-844e-c95ca9242f11 Signed DMG submitted 2026-07-04T02:31:10.690Z 26f558b5-ea70-4196-8923-a77beb9fdc70 App-only ZIP submitted 2026-07-04T02:39:21.525Z f36faef2-14b8-4edb-b7e5-5db1bd3e1e17 Older DMG submitted 2026-06-26T22:28:21.305Z Local verification: The signed DMG verifies locally with Developer ID and timestamp. The app bundle verifies with: codesign --verify --deep --strict --verbose=4 The app is universal, hardened runtime, and uses Electron-standard entitlements. The local signed DMG still has no stapled ticket. Gatekeeper still rejects it only as: source=Unnotarized Developer ID origin=Developer ID Application: JUNSEN LIU (Q7FF775479) This is not an Accepted or Invalid result. It looks like the Dollar submissions either disappeared from the team view or are in a backend state that notarytool can no longer address, while the same profile can still read the accepted probe submission. Can Apple confirm what happened to these submission IDs, and whether I should wait, resubmit, or change packaging? Thank you.
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Jul ’26
Notarization stuck "In Progress" for 60+ hours (multiple submissions; Notary status page green) — blocking a launch
Hi — multiple notarytool submissions from my account have been stuck "In Progress" for 60+ hours and never reach Accepted/Invalid. Apple's Developer System Status shows "Developer ID Notary Service" as operational, so this appears to be a backend/account processing stall rather than a public outage. This is blocking a product launch. Team ID: Q7FF775479 ("Developer ID Application: JUNSEN LIU", individual account). Submissions (all still In Progress): e9d00de6-074c-4818-a452-f765fa178a4e — 2026-06-19 06:07 UTC (current build) f02a0398-b6db-4ba0-8429-86a797bdc153 — 2026-06-18 23:21 UTC 8aa72d28-642a-466a-be85-181db125596b — 2026-06-18 04:40 UTC App: "Dollar Desktop Pet" 1.0.0 — a signed .dmg of a hardened-runtime, Developer ID-signed Universal (arm64 + x86_64) Electron app. Tooling: notarytool 1.1.2, Xcode 26.5, macOS 26.5. notarytool submit/history/info all work and list the submissions; status simply never completes, and notarytool log returns nothing. Could you please investigate why these aren't processing? I can provide the .dmg or any additional logs. Thank you.
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698
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Jul ’26
Notarization submissions disappeared from history; signed DMG still unnotarized
Hello Apple Developer Support, I need help with several macOS notarization submissions for my app "Dollar Desktop Pet" 1.0.0. Team ID: Q7FF775479 Developer ID: Developer ID Application: JUNSEN LIU (Q7FF775479) Bundle ID: com.dollar.desktoppet App type: Universal Electron macOS app, Developer ID signed, hardened runtime enabled Update as of 2026-07-05T21:23Z: The same keychain profile still works for a control/probe submission: 626063b7-643e-4b3d-aeb0-430532fa4ca9 Name: DollarNotaryProbe.zip Created: 2026-07-01T04:58:19.608Z Status: Accepted However, xcrun notarytool history --keychain-profile dollar-notary now only returns that probe submission. It no longer lists any Dollar Desktop Pet submissions. When queried directly, these Dollar submission IDs now return: "Submission does not exist or does not belong to your team." Affected submission IDs: 4e3c96b2-19fc-4b8b-844e-c95ca9242f11 Signed DMG submitted 2026-07-04T02:31:10.690Z 26f558b5-ea70-4196-8923-a77beb9fdc70 App-only ZIP submitted 2026-07-04T02:39:21.525Z f36faef2-14b8-4edb-b7e5-5db1bd3e1e17 Older DMG submitted 2026-06-26T22:28:21.305Z Local verification: The signed DMG verifies locally with Developer ID and timestamp. The app bundle verifies with: codesign --verify --deep --strict --verbose=4 The app is universal, hardened runtime, and uses Electron-standard entitlements. The local signed DMG still has no stapled ticket. Gatekeeper still rejects it only as: source=Unnotarized Developer ID origin=Developer ID Application: JUNSEN LIU (Q7FF775479) This is not an Accepted or Invalid result. It looks like the Dollar submissions either disappeared from the team view or are in a backend state that notarytool can no longer address, while the same profile can still read the accepted probe submission. Can Apple confirm what happened to these submission IDs, and whether I should wait, resubmit, or change packaging? Thank you.
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512
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Jul ’26