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How should apps handle deprecated INStartAudioCallIntentIdentifier and INStartVideoCallIntentIdentifier from Recents?
Hello, I am currently developing call-related features for our app, and I have a question regarding one of the APIs. When the app is launched from the Recents list by selecting a recent call, the activityType of the userActivity is provided as either INStartAudioCallIntentIdentifier or INStartVideoCallIntentIdentifier. However, I understand that these identifiers have been deprecated since iOS 13, and the documentation recommends using INStartCallIntentIdentifier instead. The issue is that when the app is launched from the Recents list, INStartCallIntentIdentifier is never provided. Instead, the deprecated identifiers (INStartAudioCallIntentIdentifier and INStartVideoCallIntentIdentifier) continue to be delivered. I have reviewed the available documentation, but it is not clear how developers are expected to handle this situation. Could you please advise on the recommended approach for supporting this flow? Is it expected that applications continue to handle the deprecated identifiers in this case, or is there another recommended implementation? I would greatly appreciate any guidance you can provide. Thank you.
0
0
631
Jul ’26
Are notification pushes not being received when in Picture-in-Picture mode?
Hello, I recently had an unusual experience, and I’m wondering if this is related to Apple’s policies, so I wanted to ask. While a call is in Picture-in-Picture (PIP) mode, notification pushes from the same app do not appear. The API is being triggered, but the notification banner does not show on the device. Once PIP is closed, the notifications start appearing normally again. Is this behavior enforced by Apple’s policies? What’s interesting is that banners from other apps do appear — only the banners from the app currently in PIP are not shown.
1
0
1.2k
Dec ’25
VOIP is not receiving calls
Hello, I am developing a calling service using CallKit and VOIP push. I have occasionally encountered a strange issue. The issue is that VOIP permanently fails to receive calls. I was previously informed that even if the device is blocked, it can receive calls again after 24 hours. Also, when I checked the device logic, it complied with the policy requirements set by Apple, including correctly calling CallKit's reportNewIncomingCall method. Once the issue occurs, no matter how many times I try, VOIP does not receive calls, and neither a device reboot nor checking the Device Console Log shows any logs related to CallKit or VOIP. I suspect this might be an issue with the VOIP token, and I believe that the only way to get a new one is to reinstall the app. Is that correct? Of course, after reinstalling, it works fine again, but this is very inconvenient. I don't think this is the right solution. Is there anyone who can share their insights on this issue? Thank you.
0
0
544
Mar ’25
CallKit Keeps Terminating
Hello, I am currently developing a call service using CallKit and VoIP push. Recently, I have encountered a very challenging issue. During testing, when a VoIP push is received, the incomingCall gets triggered continuously, but then it automatically terminates after about 1-2 seconds. I am checking this issue under the debug scheme, and even when switching to different commits, the same problem persists. I suspect it might be an issue with the device, but I would like to confirm the cause and find a solution. Below are some characteristics I have noticed: On this device, when a VoIP push is received, CallKit automatically terminates, but this does not occur when debugging. The issue always occurs when not debugging. Looking at the device console logs related to callservicesd, there are many logs with 'invalidate' appended. For example: Invalidating process assertion for bundle ID from timeout All calls ended. Clearing system uplink muted cache Invalidate callDurationUpdateTimer InCallService has changed process state to 2 InCallService has been suspended; invalidating its XPC client connections. [0x565544180] invalidated because the current process cancelled the connection by calling xpc_connection_cancel() XPC connection invalidated from client These logs appear although our server did not receive any incoming call request, so we did not terminate it on our end. I also checked if there was a crash, but there were no reports left on the device. Could you please share any insights into the cause or solutions for this situation? Thank you.
0
0
591
Jan ’25
Does the videoDeviceNotAvailableWithMultipleForegroundApps Interruption Occur on iPhones?
Hello, I am developing a service using capture sessions. I have a question concerning something curious I've noticed. Occasionally, I've been informed that the capture session stops working. Upon investigation, I found records of the videoDeviceNotAvailableWithMultipleForegroundApps interruption on the devices. From what I've looked up in the documents, it seems to occur due to multitasking capabilities, but I'm wondering if there are any specific scenarios where this happens on iPhone devices? Here is the relevant documentation link: https://developer.apple.com/documentation/avfoundation/avcapturesession/interruptionreason/videodevicenotavailablewithmultipleforegroundapps I suspect it might have something to do with Picture-in-Picture (PIP) mode, but when I developed and tested a direct video streaming PIP, the issue did not occur. Does anyone have insights on this matter or related experiences they could share?
1
2
698
Dec ’24
Is there a way for a device to detect when VoIP Push has been blocked?
Hello, I am developing an application using VoIP Push and CallKit. I have a question: Starting with iOS 13, I understand that under the VoIP Push policy, if reportNewIncomingCall is not called continuously, the VoIP Push may be blocked. Is there a way to determine if the device has been blocked? I am curious whether PKPushRegistry itself is unable to receive pushes or if reportNewIncomingCall returns an error when it is blocked. If push notifications are not being received, what should I do to resume receiving them? Thank you.
3
0
950
Nov ’24
SwiftUI Scroll Issue with Keyboard Type Change
Hello, I'm developing with SwiftUI and have encountered some bug-like behavior that I haven't been able to resolve, so I'm seeking your assistance. I'm building my view using TextEditor, ScrollViewReader, and List, and I've noticed a strange behavior. When the TextEditor at the bottom of the view is focused and the keyboard is displayed, if I change the keyboard type to Emoji and then switch back to the language keyboard, the scroll becomes misaligned. Although the TextEditor remains focused, when this bug occurs, the view's offset is reset as if the focus was lost. Could you help me with this?
0
1
465
Oct ’24
Does CallKit have a call waiting timeout?
Hello, We are implementing an mVOIP service using CallKit. I have a question. When receiving a call with CallKit, the CXEndCallAction callback is received by the provider after one minute. We didn't request this separately on our end. Is this a policy from Apple? If so, is it possible to modify this behavior, and are there any related APIs or documentation? Thank you.
1
1
823
Aug ’24
After initiating a call in the simulator, the CXEndCallAction of CallKit is called and the call is terminated.
Hello, I'm trying to test a call in the Simulator using CallKit. However, after the CXStartCallAction of CallKit is called, the CXEndCallAction is immediately invoked. I conducted the test using Xcode 15.2 and iOS 17.2 Simulator. When I searched because I couldn't test it on the Simulator, I found a similar issue on the following link. https://stackoverflow.com/questions/78291725/callkit-invokes-cxendcallaction-after-starting-the-call-resulting-in-hangup-on The person who asked the question in the link tested it with the previous version iOS 15.5 Simulator and it worked fine. Why isn't it working in the latest version? Is it a bug? Or has the policy been updated? If there are any documents available to check regarding this matter, please share them.
0
0
715
Apr ’24
Voip Push Delay Issue
Hello, I am developing a service using Voip Push. Recently, it seems that Voip Push notifications are occasionally arriving late. Does anyone have information regarding this issue? Sometimes, when the delay is prolonged, notifications from a few days ago also seem to be received. Thank you.
0
0
632
Feb ’24
Resetting categoryOptions when setting the mode in Swift AVAudioSession
When setting the mode during the configuration of an audio session in Swift, the previously configured categoryOptions get reset. For example, if you perform setMode as shown below, you will observe that all previously set categoryOptions are cleared. Example: try AVAudioSession.sharedInstance().setCategory(.playAndRecord, mode: .videoChat, options: [.allowBluetooth, .defaultToSpeaker]) try AVAudioSession.sharedInstance().setMode(.voiceChat) If you need to change the mode while maintaining the categoryOptions, you have to perform setCategory once again. Although the exact reason for this behavior has not been identified, the practical impact on the application's functionality is not yet clear. Why do you think this handling is in place?
0
0
864
Feb ’24
VoIP Call Records Disappearing Issue
Hello! I'm a developer working on developing a telephony service using VoIP. I've been keeping records of calls, but I've noticed some strange behavior. I'm wondering if anyone has experienced similar issues and if there are any solutions. Currently, the setting includesCallsInRecents is set to true. The issues I'm encountering are as follows: Check the records after a voice call. Check the records after a video call. Check the records after another voice call. During the third step, I observed that all records of the second video call disappeared. Does anyone have any insights or assistance regarding this issue? After conducting another video call and checking again, I noticed that previous video call records are displayed along with the new ones. However, when I conduct a voice call, the records disappear again. I'm wondering if this is an operating system bug or if there's a specific place I can check to investigate. Any information would be greatly appreciated!
0
0
681
Dec ’23
How should apps handle deprecated INStartAudioCallIntentIdentifier and INStartVideoCallIntentIdentifier from Recents?
Hello, I am currently developing call-related features for our app, and I have a question regarding one of the APIs. When the app is launched from the Recents list by selecting a recent call, the activityType of the userActivity is provided as either INStartAudioCallIntentIdentifier or INStartVideoCallIntentIdentifier. However, I understand that these identifiers have been deprecated since iOS 13, and the documentation recommends using INStartCallIntentIdentifier instead. The issue is that when the app is launched from the Recents list, INStartCallIntentIdentifier is never provided. Instead, the deprecated identifiers (INStartAudioCallIntentIdentifier and INStartVideoCallIntentIdentifier) continue to be delivered. I have reviewed the available documentation, but it is not clear how developers are expected to handle this situation. Could you please advise on the recommended approach for supporting this flow? Is it expected that applications continue to handle the deprecated identifiers in this case, or is there another recommended implementation? I would greatly appreciate any guidance you can provide. Thank you.
Replies
0
Boosts
0
Views
631
Activity
Jul ’26
Are notification pushes not being received when in Picture-in-Picture mode?
Hello, I recently had an unusual experience, and I’m wondering if this is related to Apple’s policies, so I wanted to ask. While a call is in Picture-in-Picture (PIP) mode, notification pushes from the same app do not appear. The API is being triggered, but the notification banner does not show on the device. Once PIP is closed, the notifications start appearing normally again. Is this behavior enforced by Apple’s policies? What’s interesting is that banners from other apps do appear — only the banners from the app currently in PIP are not shown.
Replies
1
Boosts
0
Views
1.2k
Activity
Dec ’25
VOIP is not receiving calls
Hello, I am developing a calling service using CallKit and VOIP push. I have occasionally encountered a strange issue. The issue is that VOIP permanently fails to receive calls. I was previously informed that even if the device is blocked, it can receive calls again after 24 hours. Also, when I checked the device logic, it complied with the policy requirements set by Apple, including correctly calling CallKit's reportNewIncomingCall method. Once the issue occurs, no matter how many times I try, VOIP does not receive calls, and neither a device reboot nor checking the Device Console Log shows any logs related to CallKit or VOIP. I suspect this might be an issue with the VOIP token, and I believe that the only way to get a new one is to reinstall the app. Is that correct? Of course, after reinstalling, it works fine again, but this is very inconvenient. I don't think this is the right solution. Is there anyone who can share their insights on this issue? Thank you.
Replies
0
Boosts
0
Views
544
Activity
Mar ’25
CallKit Keeps Terminating
Hello, I am currently developing a call service using CallKit and VoIP push. Recently, I have encountered a very challenging issue. During testing, when a VoIP push is received, the incomingCall gets triggered continuously, but then it automatically terminates after about 1-2 seconds. I am checking this issue under the debug scheme, and even when switching to different commits, the same problem persists. I suspect it might be an issue with the device, but I would like to confirm the cause and find a solution. Below are some characteristics I have noticed: On this device, when a VoIP push is received, CallKit automatically terminates, but this does not occur when debugging. The issue always occurs when not debugging. Looking at the device console logs related to callservicesd, there are many logs with 'invalidate' appended. For example: Invalidating process assertion for bundle ID from timeout All calls ended. Clearing system uplink muted cache Invalidate callDurationUpdateTimer InCallService has changed process state to 2 InCallService has been suspended; invalidating its XPC client connections. [0x565544180] invalidated because the current process cancelled the connection by calling xpc_connection_cancel() XPC connection invalidated from client These logs appear although our server did not receive any incoming call request, so we did not terminate it on our end. I also checked if there was a crash, but there were no reports left on the device. Could you please share any insights into the cause or solutions for this situation? Thank you.
Replies
0
Boosts
0
Views
591
Activity
Jan ’25
Does the videoDeviceNotAvailableWithMultipleForegroundApps Interruption Occur on iPhones?
Hello, I am developing a service using capture sessions. I have a question concerning something curious I've noticed. Occasionally, I've been informed that the capture session stops working. Upon investigation, I found records of the videoDeviceNotAvailableWithMultipleForegroundApps interruption on the devices. From what I've looked up in the documents, it seems to occur due to multitasking capabilities, but I'm wondering if there are any specific scenarios where this happens on iPhone devices? Here is the relevant documentation link: https://developer.apple.com/documentation/avfoundation/avcapturesession/interruptionreason/videodevicenotavailablewithmultipleforegroundapps I suspect it might have something to do with Picture-in-Picture (PIP) mode, but when I developed and tested a direct video streaming PIP, the issue did not occur. Does anyone have insights on this matter or related experiences they could share?
Replies
1
Boosts
2
Views
698
Activity
Dec ’24
Is there a way for a device to detect when VoIP Push has been blocked?
Hello, I am developing an application using VoIP Push and CallKit. I have a question: Starting with iOS 13, I understand that under the VoIP Push policy, if reportNewIncomingCall is not called continuously, the VoIP Push may be blocked. Is there a way to determine if the device has been blocked? I am curious whether PKPushRegistry itself is unable to receive pushes or if reportNewIncomingCall returns an error when it is blocked. If push notifications are not being received, what should I do to resume receiving them? Thank you.
Replies
3
Boosts
0
Views
950
Activity
Nov ’24
SwiftUI Scroll Issue with Keyboard Type Change
Hello, I'm developing with SwiftUI and have encountered some bug-like behavior that I haven't been able to resolve, so I'm seeking your assistance. I'm building my view using TextEditor, ScrollViewReader, and List, and I've noticed a strange behavior. When the TextEditor at the bottom of the view is focused and the keyboard is displayed, if I change the keyboard type to Emoji and then switch back to the language keyboard, the scroll becomes misaligned. Although the TextEditor remains focused, when this bug occurs, the view's offset is reset as if the focus was lost. Could you help me with this?
Replies
0
Boosts
1
Views
465
Activity
Oct ’24
Does CallKit have a call waiting timeout?
Hello, We are implementing an mVOIP service using CallKit. I have a question. When receiving a call with CallKit, the CXEndCallAction callback is received by the provider after one minute. We didn't request this separately on our end. Is this a policy from Apple? If so, is it possible to modify this behavior, and are there any related APIs or documentation? Thank you.
Replies
1
Boosts
1
Views
823
Activity
Aug ’24
When I deactivate AudioSession in CallKit, the notifyOthersOnDeactivation option is not working.
Hello, I'm using CallKit to manage the AudioSession. When I deactivate it with the notifyOthersOnDeactivation option, interruptions don't seem to be working correctly when checking other apps. Can anyone assist me? This issue is unique to my app. Should I follow a specific timing for deactivation?
Replies
0
Boosts
0
Views
753
Activity
Apr ’24
After initiating a call in the simulator, the CXEndCallAction of CallKit is called and the call is terminated.
Hello, I'm trying to test a call in the Simulator using CallKit. However, after the CXStartCallAction of CallKit is called, the CXEndCallAction is immediately invoked. I conducted the test using Xcode 15.2 and iOS 17.2 Simulator. When I searched because I couldn't test it on the Simulator, I found a similar issue on the following link. https://stackoverflow.com/questions/78291725/callkit-invokes-cxendcallaction-after-starting-the-call-resulting-in-hangup-on The person who asked the question in the link tested it with the previous version iOS 15.5 Simulator and it worked fine. Why isn't it working in the latest version? Is it a bug? Or has the policy been updated? If there are any documents available to check regarding this matter, please share them.
Replies
0
Boosts
0
Views
715
Activity
Apr ’24
Voip Push Delay Issue
Hello, I am developing a service using Voip Push. Recently, it seems that Voip Push notifications are occasionally arriving late. Does anyone have information regarding this issue? Sometimes, when the delay is prolonged, notifications from a few days ago also seem to be received. Thank you.
Replies
0
Boosts
0
Views
632
Activity
Feb ’24
Resetting categoryOptions when setting the mode in Swift AVAudioSession
When setting the mode during the configuration of an audio session in Swift, the previously configured categoryOptions get reset. For example, if you perform setMode as shown below, you will observe that all previously set categoryOptions are cleared. Example: try AVAudioSession.sharedInstance().setCategory(.playAndRecord, mode: .videoChat, options: [.allowBluetooth, .defaultToSpeaker]) try AVAudioSession.sharedInstance().setMode(.voiceChat) If you need to change the mode while maintaining the categoryOptions, you have to perform setCategory once again. Although the exact reason for this behavior has not been identified, the practical impact on the application's functionality is not yet clear. Why do you think this handling is in place?
Replies
0
Boosts
0
Views
864
Activity
Feb ’24
VoIP Call Records Disappearing Issue
Hello! I'm a developer working on developing a telephony service using VoIP. I've been keeping records of calls, but I've noticed some strange behavior. I'm wondering if anyone has experienced similar issues and if there are any solutions. Currently, the setting includesCallsInRecents is set to true. The issues I'm encountering are as follows: Check the records after a voice call. Check the records after a video call. Check the records after another voice call. During the third step, I observed that all records of the second video call disappeared. Does anyone have any insights or assistance regarding this issue? After conducting another video call and checking again, I noticed that previous video call records are displayed along with the new ones. However, when I conduct a voice call, the records disappear again. I'm wondering if this is an operating system bug or if there's a specific place I can check to investigate. Any information would be greatly appreciated!
Replies
0
Boosts
0
Views
681
Activity
Dec ’23