Thanks for your response. We implemented the UNNotificationServiceExtension, but it's not working as expected. When the app is in the background and the device receives a notification in the Notification Center, we are not seeing any events passed to APNS. We only get events for "open" and "clicked" when the user taps on the notification banner. We want to know if it is technically feasible to send events back to APNS when the app is in the background and there is no user interaction ?

Hi, Yes, we are using the "mutable-content": 1 in notification payload, please see below - { "aps": { "alert": { "title": "title", "subtitle": "subtitle", "body": "body" }, "category": "subway", "badge": 1, "sound": "default", ** "mutable-content": 1** }, "_mld": "47785028", "_did": "1d9ba0", "customData": { "message": "This is a regular notification message." } } Also in UNNotificationService Extension we are passing the details to Adobe Campaign (as we are using Adobe as our Notification platform), please see the attachment

Use Case: • The app is running in the background and the device is locked. • A push notification is received. • Business Requirement: Even without user interaction (i.e., user does not tap the notification), the app should capture and send a specific event when the notification is delivered. • Current Behavior: • When the user taps on the notification, the app correctly captures and sends the event. • If the user does not interact with the notification, no event is sent, which is the problem.

ok, thanks for the detailed suggestion