Cannot purchase Developer License - Apple cancelling order

Hello, first I would just like to say I reside in America and have a US bank account / credit card. I know there are issues for people who do not reside in the US - however this is not the case with me.

The first time purchasing, it went through. However the next day it was cancelled by Apple. I then tried again but it did not go through. I used another card - that went through - but again was cancelled the next day by Apple.

I called Apple and they said my credit card was cancelling it. I called my credit card and purchased the license while on the phone with them. They stated that they did not cancel anything nor the previous purchases.

After calling Apple back and talking to multiple departments they had no idea what to do with me. Finally after 4 hours they informed me that developer support did not have a phone number.

I have emailed Developer support and am now awaiting a response.

Has anyone else had this issue? Is there something I am missing here?
Update: I have successfully signed up. Unfortunately I had to do this with another Apple ID. I have no idea why this would not work with my original Apple ID that I have had for over 5 years.

I don't know why but when trying to do it with my new account, the online portal directed me to the "Developer" app. Before, the app said that my previous apple ID was not available to sign up for a license via the app. This is actually the most information I have gotten from Apple even after talking to them all of yesterday.

I wish I could have used the same Apple ID instead of having a separate one just for this, but I guess It makes to have a personal / professional ID. I am still not forgiving Apple for making it so difficult to pay them their ridiculous YEARLY developers fee.

I still don't know if this will be canceled, I will post back here if it does. But it seems that Apple is happier with this for some reason. It would be nice to know why exactly my other account wouldn't work.

Quick Rant: I started with my App on Android and got a lot of attention. My user base also is on IOS so I wanted to help them out as well. In theory I would love this to be a free app for everyone but since the "privilege" to have an app on the IOS store is outrageously expensive, I guess I have to charge IOS users while Android users will enjoy the app for free.

Just another Apple tax I guess
  • Shrug

Update: apparently Apple just "reset" my old Apple ID. I asked them what exactly that meant and was not given any more information. Unfortunately, the developer license cannot be transferred.

I am facing same issue now. Can anyone help? How can I contact Apple Support via Email or Chat?

Cannot purchase Developer License - Apple cancelling order
 
 
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