TestFlight Issue: "Cannot get app record for BundleID com.cabbuddy.app" After Uploading to App Store Connect

Hello fellow developers,

I've encountered an issue that I'm having a hard time solving. After successfully uploading a new build of my app (com.cabbuddy.app) to App Store Connect, I can't test it via TestFlight.

When attempting to install the app on a device through TestFlight, I'm greeted with the error: "Could not install app. Your request couldn't be completed."

The device logs show the following error message:

<Error>: Cannot get app record for BundleID com.cabbuddy.app: The operation couldn\M-b\M^@\M^Yt be completed. (OSStatus error -10814.)

What I've Tried:

  1. Verified that the Bundle ID in Xcode matches exactly with what's registered in the Apple Developer portal.
  2. Validated the Provisioning Profile and Certificates are correctly configured.
  3. Re-invited testers to ensure they have access to the latest build.
  4. Confirmed that the device is compatible with the version of the application.
  5. Checked that the TestFlight app is correctly installed and signed in with the appropriate Apple ID.

I'd appreciate any help or suggestions that could point me in the right direction to resolve this problem. Thank you!

I have the same issue, and the exact error code. Did you solve it ?

TestFlight Issue: "Cannot get app record for BundleID com.cabbuddy.app" After Uploading to App Store Connect
 
 
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