DriverKit entitlement request NOT processed for months ...

Question

JasonFeng OP

Created Sep ’23

Replies 1

Boosts 0

Participants 2

Hi Apple support,

We requested the DriverKit Entitlement via below link back in early June. https://developer.apple.com/contact/request/system-extension/

Unfortunately the request is NOT processed for months. Every time we check with Apple support, we just get boilerplate reply, and we have no idea whether the request is being processed or is stuck somewhere. No SLA is shared.

This unexpected delay really impacts our product development/release schedule. We are anxiously finding a way to escalate.

Can anyone from Apple in this forum help? I can share more details with the request. Thank you.

Thanks, Jason

Boost

Answer 1

MatteoJ OP

Apr ’25

Hi Jason,

I quickly wanted to check whether this eventually worked out for you. 2 years later, it seems that we are struggling with exactly the same issue as you were in 2023, and the support system is not really able to help us.

Did you eventually got through? Did you find an alternative way to contact them?

This is absolutely insane. Apple is really letting us down here.

Best, Matteo

0