Xcode Cloud: The page you’re looking for can’t be found.

Question

Created Jul ’25

Replies 14

Boosts 6

Participants 13

We started seeing an access issue today when attempting to go to the Xcode Cloud tab in App Store Connect. When you navigate to https://appstoreconnect.apple.com/teams/:teamId/apps/:appId/ci we're seeing the following message:

The page you’re looking for can’t be found.
The page you’re looking for does not exist, or you do not have permission to view it.

I am the account holder so it shouldn't be a permissions issue. Is there an ongoing outage or problem in Xcode Cloud? And, if so, where can I monitor this accurately?

Снимок экрана 2025-07-24 в 13.30.40.png

Boost

Answer 1

DTS Engineer OP

Apple

Jul ’25

@relsyrc

Please sign your PLA, then let us know whether the issue still occurs.

0

Answer 2

vladeku OP

Jul ’25

I've been having a similar issue for the past 2 days. In my personal account and in the account of the company I work for. I checked PLA, it is signed.

5

Answer 3

fedorkinp OP

Jul ’25

Same issue here

1

Answer 4

koroandr OP

Jul ’25

Same issue here, it was working just fine last week.

0

Answer 5

korsour OP

Jul ’25

same issue here for a few days, how is it even possible? The best ever engineers on the planet have their Cloud down for a week with no CI/CD on ALL THE PROJECTS with NO INFORMATION, NO NOTIFICATION, NO ADVICE, NO WARNING, NO SUPPORT, NO RESPONSE FROM TECH TEAM

3

Answer 6

dsk1306 OP

Jul ’25

Same issue here, PLA is signed and I still see the error when I try to open Xcode Cloud page.

1

Answer 7

MansurNasybullin OP

Jul ’25

I have the same problem! In support advised 1. Sign out of Xcode and sign in again. 2. Quit Xcode, restart, and then open it again. 3. Verify that the account credentials you are signing in with are correct. 4. Confirm that Xcode and macOS versions are up to date.

This is ridiculous.

1

Answer 8

andrej123 OP

Jul ’25

The same issue with Xcode Cloud everywhere

1

Answer 9

relsyrc OP

Jul ’25

@DTS Engineer I created a post from the wrong account. The account I have access to has a signed PLA, and everything is fine with it. But there is still a problem.

0

Answer 10

oxyfire OP

Jul ’25

@DTS Engineer I created the post on the correct account. On which the Xcode cloud was working at the beginning of July, but has now stopped working.

0

Answer 11

dea OP

Jul ’25

Same issue here. Error in browser console: URL: https://appstoreconnect.apple.com/ci/api/teams/long_team_number Status: 403

1

Answer 12

borisovodov OP

Aug ’25

Same issue here. I’m also getting a 403 error. I’m an admin and account holder in my team.

0

Answer 13

borisovodov OP

Aug ’25

Wait, are we all from Russia by any chance? Maybe Apple blocked access based on region without any announcement?

2

Answer 14

borisovodov OP

3w

Yep, maybe I right. Error message in Xcode:

This Apple Developer Program account cannot utilize Xcode Cloud. Records indicate that your business entity is located in the Russian Federation or the Republic of Belarus, which are currently subject to restrictions by various jurisdictions.

1