Why Does WebView Audio Get Quiet During RTC Calls? (AVAudioSession Analysis)

I developed an educational app that implements audio-video communication through RTC, while using WebView to display course materials during classes. However, some users are experiencing an issue where the audio playback from WebView is very quiet. I've checked that the AVAudioSessionCategory is set by RTC to AVAudioSessionCategoryPlayAndRecord, and the AVAudioSessionCategoryOption also includes AVAudioSessionCategoryOptionMixWithOthers. What could be causing the WebView audio to be suppressed, and how can this be resolved?

Why Does WebView Audio Get Quiet During RTC Calls? (AVAudioSession Analysis)
 
 
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