APNs Auth Key download error after revoking old key — “already downloaded” for new key

Question

Created 3w

Replies 22

Boosts 10

Views 1.2k

Participants 26

I created an APNs Auth Key in the Apple Developer portal and downloaded it successfully once.
Later, due to some issues, I revoked that key.

After that, I created a new APNs Auth Key.
The download button appears, but when I click it, I get the message:

"Auth Key can only be downloaded once. This auth key has already been downloaded."

This is incorrect because:

The key is newly created in my account.
I have tried multiple browsers (Safari, Chrome), private/incognito mode, and even a different laptop.
I have no other active APNs Auth Keys in my account.

Without this .p8 file, I cannot configure push notifications for my iOS app (using Firebase Cloud Messaging).
This is blocking my production release.

Has anyone else experienced this? Is there a way to reset or force a fresh APNs Auth Key when this happens?

Boost

Answer 1

Engineer OP

Apple

3w

The team is aware of the issue and working on resolving it. We don't have an ETA at this time.

3

Answer 2

mohamed_salah OP

3w

I can’t believe a critical issue like that and there are no solution for it for two weeks

3

Answer 3

shebin007 OP

3w

I am waiting since last friday , please fix this asap

2

Answer 4

Orlaps OP

3w

same issue.

3

Answer 5

Engineer OP

Apple

3w

Anyone who is still affected by this problem, please share your browser versions and the 1st and last characters of your Team IDs you are trying to download the keys for.

5

Answer 6

Latifah OP

3w

@Engineer can you raise this to technical team so that we can proceed

0

Answer 7

noguntuberu OP

3w

@Engineer What's the update please? We are stuck.

1

Answer 8

jvarahuayta OP

2w

@Engineer any update? We need to release to appstore ASAP, how is it possible critical thing hasn't been solved yet.

1

Answer 9

Kangarli OP

2w

@Engineer has any update? We can not send notifications over than 100k IOS users, how is it possible critical thing hasn't been solved yet.

0

Answer 10

rootx33 OP

2w

@Engineer Could you give us any update. We are waiting and this glitch is a show stopper for our work

0

Answer 11

rootx33 OP

2w

@Engineer I don't understand how something like this critical issue is not taking high priority

0

Answer 12

noguntuberu OP

2w

Perhaps Apple will do something about it if we complained on X

0

Answer 13

kevin4dhd OP

2w

Any solution? I urgently need the .p8 key and can't download it. There should be another way to do it in the meantime so we don't get stuck waiting for a fix.

0

Answer 14

kevin4dhd OP

2w

In case it helps anyone, I found the request, I had to use the Tor browser on a Mac.

1

Answer 15

aefe OP

1w

The issue must be on vacation. No ETA because it’s still sunbathing somewhere

0