Our IMDF indoor maps submission is stuck on "Occupants data in review" for several months and I can't ahold of that team (their email doesn't work). I've been told they have a backlog, but the other steps were pretty fast. How long is the expected completion? Thank you!
Have you contacted them with detailed information from the second email address you sent from?
The indoor team says they received a one line message "Our IMDF is stuck in Occupants data in review" which is not enough information to do anything with.
We established that the first email address you were sending from is not working for some reason or another. So, use the second email address you used and make sure you include all the information, including the venue information and explain that you are a valid appointed team member using an alternate email address.