Notarization status always stuck on "In Progress..."

Question

Created 2w

Replies 3

Boosts 1

Participants 4

Today, I used xcrun notarytool submit to upload my packaged Electron app for macOS—once as a .zip file and once as a .dmg—for Apple notarization. However, both submissions have been stuck at "Current status: In Progress" for several hours now. I’ve also checked the status using xcrun notarytool info, and it keeps returning status: In Progress.

Could someone please help me understand what might be going wrong?

This is quite urgent—if a technical support engineer or anyone from the team could take a look, I’d be glad to provide the UUIDs of my notarization requests.

Answered by DTS Engineer in 867831022

You can expect that most uploads will be notarised quickly. Occasionally, some uploads are held for in-depth analysis and may take longer to complete. As you notarise your apps, the system will learn how to recognise them, and you should see fewer delays.

Share and Enjoy
—
Quinn “The Eskimo!” @ Developer Technical Support @ Apple
let myEmail = "eskimo" + "1" + "@" + "apple.com"

Boost

Answer 1

BachTan OP

2w

We're having the same issue here—has anyone figured out how to fix it?

is the notary service down or something?

0

Answer 2

nothussainrana OP

1w

I have submissions stuck at in progress since the 29th of November, what on earth is going on????

0

Answer 3

DTS Engineer OP

Apple

1w

You can expect that most uploads will be notarised quickly. Occasionally, some uploads are held for in-depth analysis and may take longer to complete. As you notarise your apps, the system will learn how to recognise them, and you should see fewer delays.

Share and Enjoy
—
Quinn “The Eskimo!” @ Developer Technical Support @ Apple
let myEmail = "eskimo" + "1" + "@" + "apple.com"

0