Hi, I'm running into a weird notarization issue and wanted to see if anyone else has seen something similar.
I have one main macOS app that keeps doing the following:
The notarization sits in "In Progress" for a few days
Then it flips to "Rejected" with error code 7000
The notarytool log shows no issues and no ticket info
At the same time, smaller test apps on the same Apple Developer account notarize. They do take around 2-3 days though.
So it doesn't seem like an account or certificate problem. It looks like something about this specific app causes it to go into a long review and then fail with that vague 7000 error.
The app is fairly large (Python + Qt, lots of bundled libraries), so I'm wondering if that triggers deeper scanning or some kind of policy check.
Has anyone else seen:
Multi day notarization jobs?
Error 7000 that only affects one particular app?
Rejections with no "issues" listed?
If so, did you find a way around it?
Also for context, my Apple Developer account was created recently
I have contacted Apple Support already but no response yet and it's been 6 days.
Thanks!
In terms of delays, it looks like you’re hitting the “in-depth analysis” path consistently. I’ve included my standard blurb about that at the end of this post. I’m not sure why that’s the case, but I suspect it’s related to your other issue.
The 7000 error has the message Team is not yet configured for notarization, right? If so, that’s not something I can help you with. See this post.
I have contacted Apple Support already
Good. That’s the best path forward here.
it's been 6 days.
)-:
Unfortunately I don’t have any insight into what’s going on there, or suggestions for how you might speed things up.
Share and Enjoy
—
Quinn “The Eskimo!” @ Developer Technical Support @ Apple
let myEmail = "eskimo" + "1" + "@" + "apple.com"
You can expect that most uploads will be notarised quickly. Occasionally, some uploads are held for in-depth analysis and may take longer to complete. As you notarise your apps, the system will learn how to recognise them, and you should see fewer delays.
For lots of additional info about notarisation, see Notarisation Resources. Specifically, it links to a Q&A with the notary service team that’s quite instructive.