Hi everyone,
I am writing this out of extreme frustration as I have been unable to complete my Apple Developer enrollment for nearly four weeks. My Enrollment ID is LT5A4XR4UF.
I started this process on January 1st. On January 18th, I received an email from Apple stating that the developer team "must speak with me" to move forward. However, I am facing two major blockers that have brought the process to a complete standstill:
No Phone Option: When I go to the "Contact Us" page as instructed, there is no option for a phone call—only an email form. I cannot fulfill the request to "speak" with the team if no live channel is provided.
No Email Response: I have sent numerous emails over the last several days explaining this situation and providing my contact details, but Apple has not responded to any of them. It has been many days of total radio silence despite this being a time-sensitive enrollment.
Details:
Enrollment ID: LT5A4XR4UF
Region: New Zealand
Account Type: Orgnisation
Total Delay: 25 days and counting
Is there an Apple representative here who can look into why my case has been ghosted? Alternatively, if anyone knows a direct line or a specific time of day when the "Phone" button actually appears for New Zealand developers, please let me know.
I am eager to begin developing, but the lack of support is making it impossible to even get through the front door.
Thanks,
Anthony
