Dear Apple Developer team, dear Apple Developer community,
I’m posting this publicly because I honestly don’t know how else to get a response.
Timeline:
December 3rd: I applied for the Apple Developer Program and received the confirmation email: “Your program enrollment has been received.”
After that: complete silence for weeks – no status updates, no emails, nothing.
End of December: Only after I opened a support ticket myself did I receive a response asking me to upload additional documents.
January 12th: I uploaded all requested documents in full.
Since then: silence again.
Last Monday, I sent a follow-up email → no reply.
Today (January 26th), I opened a new ticket, referencing the existing case number.
Honestly, I have to ask: Where is the professionalism in this process?
For comparison: The Google Play Developer account verification (including identity and company checks) took around 24 hours.
Apple is one of the most valuable technology companies in the world. Why does a basic developer enrollment take over two months, without transparent communication or even a simple status update?
At this point, I would really appreciate:
a clear status update, or
at least a realistic timeline for when this process will be completed
Right now, this experience feels neither professional nor developer-friendly.
Thank you for reading, and I sincerely hope for a timely response.