Hello, I need help with iCloud Activation Lock on my device.
Device: iPhone 16 Pro 256GB Serial Number: HCJD73C0MJ IMEI: 350766435041555 / 350766435124831
I cannot access the original Apple ID, so the device is stuck on Activation Lock. I am the legitimate owner and I have proof of purchase and ID for verification.
Please advise on the proper steps to resolve this issue. Thank you.
@Khanaphot Thanks for the post.
These forums are for questions about developing software and accessories for Apple platforms. Your question seems related to a consumer feature and is better suited for the Apple Support Communities
https://discussions.apple.com/welcome
I would contact customer support or take the device to a store if any is near to you.
Hope this helps.
Albert Pascual Worldwide Developer Relations.
