I’m experiencing something very similar.
I paid the £79 enrollment fee three days ago (17th Feb) and received both the receipt and payment confirmation email. However, there is no visible indication in my account that the enrollment is under review or in progress — the portal does not show any status update.
Because of this lack of status information, I mistakenly initiated a second enrollment, assuming the first one had not gone through. I later withdrew the second application and immediately received a confirmation email for that withdrawal.
However, I never received any confirmation that my original enrollment is being processed — only the payment receipt.
This is currently blocking my app release, as I’m ready to publish and have already launched on the Play Store.
Has anyone found a reliable way to get clarity on enrollment status or escalate this?
Any guidance would be greatly appreciated.