Notarization submissions stuck in "In Progress" for many hours with no logs

Hi,

I currently have multiple notarization submissions that have been stuck in "In Progress" status for many hours without any updates.

Here are several examples from my recent submissions:

Submission IDs:

  • 01f7a80e-a9cc-49b3-bb93-94b126cf3124 (a.dmg)
  • 7af2b25f-e131-40a4-bcd3-0f7583ebbdc2 (a.dmg)
  • 2b35ec79-d851-41d6-a900-788d4201a273 (b.dmg)
  • 8194b1af-a270-4de9-92f1-ce2a8d4782f2 (c.dmg)
  • 2608dcfc-7652-4efa-97e3-1749e7130dcb (d.zip)

These submissions were created between March 11 and March 12, and all of them remain stuck in the "In Progress" state indefinitely.

When checking using:

xcrun notarytool history

all recent submissions appear as:

status: In Progress

Additionally:

  • No logs are available for these submissions.

  • notarytool --wait eventually times out after 30 minutes with exit code 124.

The app bundles are signed with a valid Developer ID Application certificate. All embedded frameworks and dylibs are individually signed using:

--options runtime
--timestamp

Earlier submissions on the same day (for example df41010c-a3c6-4e2d-a455-b657693e8541) were successfully notarized and returned Accepted, so the signing configuration appears to be correct.

Because many submissions across different files (DMG and ZIP) are stuck in the same state, it seems possible that the notarization service queue may be stalled.

Could you please help confirm:

  1. Whether these notarization submissions are stuck on the Apple notarization service side
  2. If there is currently a service issue affecting notarization processing
  3. Whether I should cancel and resubmit these uploads

Any guidance would be greatly appreciated.

Thank you.

You can expect that most uploads will be notarised quickly. Occasionally, some uploads are held for in-depth analysis and may take longer to complete. As you notarise your apps, the system will learn how to recognise them, and you should see fewer delays.

For lots of additional info about notarisation, see Notarisation Resources. Specifically, it links to a Q&A with the notary service team that’s quite instructive.

Share and Enjoy

Quinn “The Eskimo!” @ Developer Technical Support @ Apple
let myEmail = "eskimo" + "1" + "@" + "apple.com"

Notarization submissions stuck in "In Progress" for many hours with no logs
 
 
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