Notarization services is not returning notarization status

Code Signing Notarization
premak OP
Created 6d
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Hi, I have uploaded the package to notarize using the xcrun command. Verbose logs shows that the upload is success and it shows the submission id as well. After that it is in loop to get the status of the upload. Following is the command I have used.

Some part of the command verbose log

Multiline

[08:46:48.984Z] Info [UPLOAD] Starting S3 multipart upload of file at 'file:///var/folders/ty/lkzb6dxj0hq_b0wplk5lz6jw0000gp/T/TemporaryItems/NSIRD_notarytool_AtDtEn/Fiery%20Remote%20Scan.dmg' with part size 5 MB to Bucket: notary-submissions-prod, Key: prod/AROARQF6ZA5L:dc619a13-da5b-42fe-9b2b-afcadf078bc0 [08:46:48.984Z] Debug [UPLOAD] Received new upload status: Uploading [08:46:56.648Z] Debug [UPLOAD] Received new upload status: Succeeded [08:46:56.649Z] Debug [UPLOAD] multipart upload etag: "364e1cccccc99b5d98f7cccccccccc18d58f-6" [08:46:56.650Z] Info [UPLOAD] Multipart upload process has completed successfully. [08:46:56.651Z] Info [UPLOAD] Attempting to shutdown local S3 upload service. [08:46:56.651Z] Info [UPLOAD] Successfully shutdown local S3 upload service. [08:46:56.652Z] Info [API] Beginning to wait for submission id: dc619a13-cccccccadf078bc0 [08:46:56.652Z] Info [API] Preparing GET request to URL: https://appstoreconnect.apple.com/notary/v2/submissions/dc619a13-xxxx-afcadf078bc0?, Parameters: [:], Custom Headers: private<Dictionary<String, String>> [08:46:56.652Z] Debug [JWT] Using cached JWT value for key ID: F73xxxxx [08:46:56.653Z] Debug [AUTHENTICATION] Authenticating request with App Store Connect API credentials. Key ID: F737N55KF2, Issuer ID: e3b80xxxxxx-9ab9-db8ee8ece781 [08:46:56.653Z] Debug [TASKMANAGER] Starting Task Manager loop to wait for asynchronous HTTP calls. [08:46:57.130Z] Debug [API] Received response status code: 200, message: no error, URL: https://appstoreconnect.apple.com/notary/v2/submissions/dc619a13-da5b-42xxxxxx-afcadf078bc0?, Correlation Key: NUGVFYUAWxxxxxxxHQJ3VRLQ [08:46:57.130Z] Debug [TASKMANAGER] Completed Task with ID 2 has received a parsable response. [08:46:57.130Z] Debug [TASKMANAGER] Ending Task Manager loop. [08:46:57.130Z] Info [API] Initial status: In Progress) [08:46:57.131Z] Info [API] Waiting 5 seconds before next poll... [08:47:02.136Z] Info [API] Preparing GET request to URL: https://appstoreconnect.apple.com/notary/v2/submissions/dc619a13-da5b-xxxxxx078bc0?, Parameters: [:], Custom Headers: private<Dictionary<String, String>> [08:47:02.137Z] Debug [JWT] Using cached JWT value for key ID: F737N55KF2 [08:47:02.138Z] Debug [AUTHENTICATION] Authenticating request with App Store Connect API credentials. Key ID: F737N55KF2, Issuer ID: e3b8057xxxxxx597-9ab9-db8ee8ece781 [08:47:02.138Z] Debug [TASKMANAGER] Starting Task Manager loop to wait for asynchronous HTTP calls. [08:47:02.586Z] Debug [API] Received response status code: 200, message: no error, URL: https://appstoreconnect.apple.com/notary/v2/submissions/dc619a13-da5xxxxxxxdf078bc0?, Correlation Key: YD4I377GRGJxxxxx6M3PAJOA [08:47:02.586Z] Debug [TASKMANAGER] Completed Task with ID 3 has received a parsable response. [08:47:02.586Z] Debug [TASKMANAGER] Ending Task Manager loop. [08:47:02.587Z] Info [API] Received new status: In Progress [08:47:02.587Z] Info [API] Waiting 5 seconds before next poll...

BlockQuote

This is going on a loop

If I try to get the the status of the submission, it shows as "In Progress"

xcrun notarytool info dc619a-9b2b-afcadf078bc0 --key AuthKey_F73cccc.p8 --key-id ccccc --issuer ccccc-d19d-4597-9ab9-cccccc
Successfully received submission info
  createdDate: 2026-03-12T08:46:48.761Z
  id: dc619a13-dccccccadf078bc0
  name: xxxxxx.dmg
  status: In Progress
code-block

Could you please help us on this?

OS: macOS 26.3

Xcode: 26.2

Regards

Prema Kumar

Replies  4
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DTS Engineer OP
Apple
5d

It’s quite hard to read your post. Quinn’s Top Ten DevForums Tips has a bunch of suggestions on how to use the forums effectively, and particularly tip 5.

Anyway, it sounds like you are trying to notarise your Mac software and your requests are stuck in the In Progress state. If so, the most likely cause is that it’s been held for “in-depth analysis”. I’ve included my standard explanation of that at the end of this email (although I know you’ve seen it before because of the other threads your pinged about this).

In the vast majority of cases this state clears by itself, usually within a couple of days. If you’re still stuck in this state after a week, reply back here with the request UUID and creation date of your oldest stuck request.

Share and Enjoy
—
Quinn “The Eskimo!” @ Developer Technical Support @ Apple
let myEmail = "eskimo" + "1" + "@" + "apple.com"

You can expect that most uploads will be notarised quickly. Occasionally, some uploads are held for in-depth analysis and may take longer to complete. As you notarise your apps, the system will learn how to recognise them, and you should see fewer delays.

For lots of additional info about notarisation, see Notarisation Resources. Specifically, it links to a Q&A with the notary service team that’s quite instructive.

0
premak OP
5d

Hi @DTS Engineer,

I have put the verbose output log from xcrun command to give some information on what is happening. I have put the log on "quote" option provided in the reply.

Looks like all our notarization request for different packages has been put for "in-depth analysis". This makes our deliverables or commitments to customers in trouble. Not sure why Apple is giving such surprises in production systems without giving intimation to users who use those systems.

Our request which is "In progress" status has passed 48 hours (its used to finish in 10 minutes). Waiting for few more days is going to affect our business.

Is there anything we can do from our side to expedite the process?

regards

Prema Kumar

0
premak OP
2d

Hi @DTS Engineer ,

All the requests are processed.

Will this (in-depth analysis) can trigger again on our new uploads? Or system will do take care this because it has already gone through in-depth analysis.

regards

Prema Kumar

1
DTS Engineer OP
Apple
2d
All the requests are processed.

Cool.

Will this (in-depth analysis) can trigger again on our new uploads?

Possibly. Lemme quote my previous reply:

You can expect that most uploads will be notarised quickly.
Occasionally, some uploads are held for in-depth analysis and may take longer to complete.
As you notarise your apps, the system will learn how to recognise them, and you should see fewer delays.

We don’t document the exact criteria that determine whether a request is sent down the in-depth analysis path, something I was talking recently in a different thread (indeed, it’s a thread that you commented on).

Share and Enjoy
—
Quinn “The Eskimo!” @ Developer Technical Support @ Apple
let myEmail = "eskimo" + "1" + "@" + "apple.com"

0
Notarization services is not returning notarization status
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