Notarization stuck on "In Progress" for 22+ hours

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Hey everyone,

Just enrolled in the Apple Developer Program yesterday and tried to notarize my first macOS app. I submitted via notarytool and the submission has been sitting at "In Progress" for over 22 hours now. I've submitted twice and both are stuck.

The app is a macOS utility built with PyInstaller. I signed it with my Developer ID Application cert, enabled hardened runtime, added a secure timestamp, and included the appropriate entitlements. Everything looked fine on my end.

When I query with notarytool info it just says status: In Progress. No rejection email, no acceptance email, nothing.

Is this a known issue for first-time submissions? Or is there something specific about PyInstaller apps that causes this?

Submission IDs if anyone from Apple is reading this:

b512bd92-7eca-4975-823e-9561d5c2ad63

f90cd69f-cf36-4762-bcda-0d0b047d5f49

Already filed a support ticket but wanted to check here too.

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Answer 1

DTS Engineer OP

Apple

3h

You can expect that most uploads will be notarised quickly. Occasionally, some uploads are held for in-depth analysis and may take longer to complete. As you notarise your apps, the system will learn how to recognise them, and you should see fewer delays.

For lots of additional info about notarisation, see Notarisation Resources. Specifically, it links to a Q&A with the notary service team that’s quite instructive.

Is this a known issue for first-time submissions?

My experience, based on what I see here on the forums, is that new developers are more likely to trigger “in-depth analysis”. However, that’s not exclusively the case. I regularly see long-term developer bump into this.

Share and Enjoy
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Quinn “The Eskimo!” @ Developer Technical Support @ Apple
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