eSIM activation issue

Hi, I was wondering about eSIM on iOS devices. If they are older iOS devices, would they work the same as newer devices? Recently, there was a need to setup an iOS device and we opted for an eSIM with the carrier. The next day, it was having some issues with activation and had to resort to a physical SIM. Would this be fixed in the next version of iOS or is it a hardware related issue?

Thank you

Answered by DTS Engineer in 891956022

You posted this during our Networking Q&A, so I had a chance to talk about it with an eSIM expert. Unfortunately we don’t have a quick answer for you. It’s hard to offer insight based on the very limited info we have here.

Also, this is kinda off-topic for the Apple Developer Forums. This is about the user-level behaviour of your iPhone, not about the APIs that developers use to create apps. My advice is that your ask this over on Apple Support Community, run by Apple Support, to see if anyone over there has any suggestions. Or, failing that, and assuming you want to spend more time on this, you could contact Apple Support directly.

Share and Enjoy

Quinn “The Eskimo!” @ Developer Technical Support @ Apple
let myEmail = "eskimo" + "1" + "@" + "apple.com"

Hey! Definitely submit this to: https://developer.apple.com/feedback-assistant

Just in case someone from apple cannot get to this question today!

You posted this during our Networking Q&A, so I had a chance to talk about it with an eSIM expert. Unfortunately we don’t have a quick answer for you. It’s hard to offer insight based on the very limited info we have here.

Also, this is kinda off-topic for the Apple Developer Forums. This is about the user-level behaviour of your iPhone, not about the APIs that developers use to create apps. My advice is that your ask this over on Apple Support Community, run by Apple Support, to see if anyone over there has any suggestions. Or, failing that, and assuming you want to spend more time on this, you could contact Apple Support directly.

Share and Enjoy

Quinn “The Eskimo!” @ Developer Technical Support @ Apple
let myEmail = "eskimo" + "1" + "@" + "apple.com"

eSIM activation issue
 
 
Q