I'm the legal owner of a company that has never had an Apple Developer account. When I went to enroll, I found an account already exists under my company's name. Since Apple allows only one enrollment per legal entity, I'm now blocked from enrolling my own business.
I contacted Apple with proof of ownership (company registration documents and ID), and Support gave me a case/support ID. It's been three days with no response.
A few details that may be relevant:
The email tied to the existing enrollment is not mine. It uses a lookalike domain built from my company name that I've never owned or controlled. I believe the enrollment may be incomplete/unpaid rather than a fully active, paid account. There are no apps published under the account.
My questions for anyone who's dealt with this:
Is there a faster path to escalate a fraudulent enrollment specifically, versus a general support ticket? Has anyone successfully had a squatted/fraudulent organisation enrollment removed, and roughly how long did it take? Is phone/callback support more effective than email for this, in your experience?
Any pointers appreciated. Happy to provide documentation to Apple through the proper channel.