Hello,
I am experiencing a serious issue with my Apple Developer Program enrollment, and after multiple contacts with Apple Developer Support, I still have no resolution.
My enrollment process has been ongoing since August 5, 2026.
Here is a summary of what has happened:
August 5: I started the Apple Developer Program enrollment process. I initially could not enroll through the Apple Developer app because the Enroll Now button was disabled and I was directed to enroll through the website. During the web enrollment process, Apple requested additional identity verification. I submitted the requested identity documents and information. After the review, I was eventually allowed to continue with the enrollment and reached the payment stage. August 13: I paid 1,029 TRY for the Apple Developer Program through Apple's website. The amount was successfully charged. However, my Developer Program membership was never activated. I was subsequently directed to try enrollment through the Apple Developer app. On my iPhone, the identity verification process failed and the app displayed “ID Verification Rejected.” I also tried on a Mac. After entering my identity and address information, I received:
“Contact us to continue. There may be an issue with your account that needs to be resolved before you can continue. Please contact support.”
August 15: Apple issued and emailed me an official invoice confirming the 1,029 TRY Apple Developer Program payment. Despite the successful payment and invoice, I still have no active membership.
Today, the situation changed again.
A few hours ago, the Developer app was still displaying “ID Verification Rejected.”
I then went to the Apple Developer website, where an Enroll button appeared. I selected it and chose to continue enrollment through the website.
The website immediately displayed:
“Your enrollment could not be completed. Your enrollment in the Apple Developer Program could not be completed at this time.”
After this happened, I checked the Apple Developer app again. Interestingly, “ID Verification Rejected” had disappeared, but the Enroll Now button became disabled again. The app now says that enrollment through the Apple Developer app is not available for this Apple Account and directs me back to the website.
So I am currently stuck in a loop:
Developer app → tells me to use the website Website → says my enrollment cannot be completed
At the same time, Apple has already charged me 1,029 TRY and issued an official invoice, but I still do not have the Apple Developer Program membership that I paid for.
I have already contacted Apple Developer Support multiple times and have an existing support case. I have followed every instruction provided to me, submitted the requested identity information, tried enrollment on the web, iPhone, and Mac, and completed the payment.
This has been ongoing since August 5, and it is now preventing me from continuing with my app development and distribution plans.
Has anyone experienced a similar situation where Apple successfully charged and invoiced the Developer Program membership, but the enrollment remained blocked?
If an Apple Developer Support representative sees this post, I would greatly appreciate it if my enrollment could be reviewed or escalated to the appropriate enrollment/review team.
Case ID: 20000129008605
I can provide Apple Developer Support with the payment confirmation, official invoice, screenshots of both errors, and any additional identity documentation required.
For privacy reasons, I have not included my Apple Account email address, invoice number, or personal identification information in this public post.
Thank you.