Deleted Xcode Cloud product still listed by /v1/ciProducts, blocks Create Workflow

Developer Tools & Services Xcode Cloud
kylerjohnphillips OP
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System:

  • Xcode 27.0
  • GitHub
  • Xcode Cloud

Worked this morning (green build on a PR), then the repo mirror froze ~15:00 and by 19:00 Xcode showed:

"An internal error occurred while authenticating" and the Xcode Cloud tab vanished from App Store Connect.

Root cause via the API (team key, not Xcode's login): GET /v1/ciProducts?include=primaryRepositories → 500 UNEXPECTED_ERROR every time, while /ciProducts/{id}/primaryRepositories alone is 200. Xcode and the web both load with that include. The "authenticating" text is misleading; clearing ~/Library/Developer/Xcode/UserData/XcodeCloud brought the tab back.

Tried a reset:

DELETE /v1/ciProducts/{id}      204
GET    /v1/ciProducts/{id}      404
GET    /v1/ciProducts           200, still lists the deleted id (45+ min)
DELETE /v1/ciProducts/{id}      404 now

That orphan makes Xcode → Create Workflow fail ("Failed to create workflow. An unexpected error occurred"). Uninstalling the Xcode Cloud GitHub App didn't remove scmProviders/scmRepositories either. POST /ciProducts, PATCH primaryRepositories, DELETE scm* all 403.

Has anyone seen an orphaned ciProducts entry clear on its own, or found a purge path? Filed with DTS + Feedback Assistant. Trace ids: d4b1165164dfc962dae834b672ada029, fbf240e08a78733b84d4d9b83a707baf.

Replies  3
Boosts 0
Views  251
Participants  2
kylerjohnphillips OP

There's a FB24793500 item logged as well
dresende OP

I did that report, it also happened to me. A day now waiting and the app record on xcode cloud is still lingering. It shows on lists but when I try to get it I can't. I deleted it because I wanted to update Github link to a new location.
dresende OP

Still have the same issue with one of my apps, almost one month later. The feedback reports are ignored, they ask for more information but don't respond after you give them. I even recorded the screen doing all the steps.