Hi everyone,
I'm enrolling in the Apple Developer Program as an individual and I'm a bit stuck, so I hope someone from Apple can take a look.
A few days ago I paid the €98.99 membership fee in the Apple Developer app on my iPhone. The money was taken from my bank account right away, and the "Apple Developer Program Membership" subscription shows as Active in my subscriptions.
The problem is that my iPhone was signed in to the App Store with a different Apple ID than the one I use for my developer account. I only realized that afterwards.
Around the same time, Apple asked me to verify my ID. I sent my documents and got the email "We received your documents".
Right now:
• My developer account on the website shows "Pending" and keeps asking me to "Complete your purchase".
• The Apple Developer app says enrollment through the app isn't available for my developer account.
• The paid subscription is sitting on my other Apple ID.
I don't want to pay a second time. Could you please link the payment I already made to my developer account and activate my membership?
I've opened a case with Developer Support (case 103005180042) and added all the details there.
Has anyone had this happen with two different Apple IDs? And could someone from Apple Developer Support please check my case?
I'm building a game for iOS and can't go any further until the membership is active.
Thanks a lot!