It seems our company server is sending to Apple push service the push notifications that are supposed to be transferred to devices our app is installed on – but you it seems you are blocking the request We can see traffic going out from our server side towards the apple gateway notification server using port 2195 and we can see that the traffic gets "server-rst" meaning that the apple gateway server kills the connection You might need to whitelist our external IP's

We have a customer reporting that they didn’t receive some of their push notifications. On November 3, 2025, four push notifications were sent — the customer received the first three but not the last one. Our logs show a successful response from APNs, with the apns-id c116d650-efc6-4fb1-8a74-382d5bab4692. A very similar case occurred on October 31, where the customer also claimed not to have received the notification, yet our logs again show success from APNs with apns-id 1468ef43-66d6-40d2-b10a-c96889fcb65a. Wondering if there any way to help us to trace these cases. Thanks

Hi, we've observed a weird behavior for a small amount of our user that we keep receiving the same token from APNs despite it's shown as Unregistered. When we try to send push to the token, we got an Unregistered error so we remove that token from our server. However, later we would receive an add token request from the client with the same token we just removed, and when we try to send to the token it returns Unregistered again so we remove the token again. This happened 3 times for a user in an hour. The identifierForVendor remains the same for all the requests. We also owns the client and I've checked client code that it's sending the token it received from didRegisterForRemoteNotificationsWithDeviceToken to the server.

Currently, I have implemented local cache update with server data when app is killed using Push Notification and Notification Service Extension. So it works even the app is killed by the user, but I wanted to know whether this is app review safe work around or not as I am not finding any documentation for this.

Hello, I have a couple of questions regarding the change of the Certification Authority (CA) for Apple Push Notification service (APNs) and I will be grateful for any answers. Does it require only making sure the server machine has the SHA-2 Root: USERTrust RSA Certification Authority certificate included in Trust Store (/etc/ssl/certs/USERTrust_RSA_Certification_Authority.pem with SHA256: 8a3dbcb92ab1c6277647fe2ab8536b5c982abbfdb1f1df5728e01b906aba953a) ? Should the Certificate Signing Request be updated (that one that is uploaded to https://identity.apple.com/pushcert/) ? Does it have any connection with the certificates that are created on https://identity.apple.com/pushcert/ ? Is the push type "mdm" affected too? Which certificate should be added and where specifically? Is it for Certificate Signing Request to https://identity.apple.com/pushcert/ or the certificate that is generated on https://developer.apple.com/account/resources/certificates/list or like mentioned in the first question? Can a certificate for sandbox environment be created on https://identity.apple.com/pushcert/ ? Thank you for any help.

When I turn the Ringtone and Alerts volume all the way up, I expect standard notifications to play at the loudest level the device allows. In theory, this should match the volume of a critical alert with its sound.volume set to 1.0 in payload. However, I’ve noticed that non-critical notifications still play quieter than critical alerts under these conditions. Critical alerts with volume: 1.0 sound noticeably louder than standard notifications, even though the Ringtone and Alerts slider is already set to maximum. And I couldn't find a documentation for this behavior anywhere. Is this expected behavior on iOS? And is there any way to make non-critical notifications play at the same maximum loudness as critical alerts? Thanks in advance for any clarification.

Got notification to update this certificate - there was a link to Sectigo.com where I found an attachment with that name - when I clicked it I got a box where it said to install it. Clicked the box and it was saved somewhere on my computer. Now I dont know if that's it or I need to take further actions - please help :-) Have no experience with this - my collegue who did this has stopped. Hoping for a simple answer :-) P

Hello. Recently, the users of our APP have reported using our products, and they can normally receive push in Hong Kong. However, when traveling to Japan or some countries and regions in Europe, push will not be received. we checked that -the cert is valid -the server get 'sent successfully' response -used pushtry to test the cert and token and it can receive push in app

I have a working AlarmKit app, but I've noticed that after any iOS update (e.g. the 26.0.1 update from a few days ago), my scheduled alarms seem to lose their UI strings, so instead of the Stop button saying "Stop", it says "alarm_ui_stop_button" (which is my localization key for the button text). If I delete the alarm and re-add it, then it works again... until the next software update. It seems like OS updates are interfering with the link between scheduled alarms and app localization strings, which I believe are dynamically looked up at alarm time (not at configuration time). I am settings the strings in the standard way like this: AlarmManager.AlarmConfiguration( schedule: .fixed(date), attributes: AlarmAttributes<SDAlarmMetadata>( presentation: AlarmPresentation( alert: AlarmPresentation.Alert( title: "alarm_ui_title", stopButton: .init(text: "alarm_ui_stop_button", textColor: .yellow, systemImageName: "xmark") ) ), metadata: SDAlarmMetadata(title: title, subtitle: subtitle), tintColor: .yellow ), sound: .default ) Has anyone else noticed this or found a workaround? I guess I could use localization keys that are identical to the desired text, but this would only work for one language.

Hi everyone, I am having issues with all my MacOS devices (3 so far) and push notifications. My app is in development and when i send a Test APN (From the Push Notification Console) to any of my MacOS devices (using the device token), the log is "discarded as device was offline". Fun fact, if i run the command : sudo kill apsd I receive the previously "discarded" Push notification immediately. Is it a known bug or something is wrong in my configuration ? Note : my debugProfile.entitlements is fine and the value is set to "development", i have already reloaded my certificate by cleaning the project and rebuilding (according to ChatGPT) but nothing works... I am using Xcode 26.0.1 and MacOS 26.0.1 on my 3 different MacOS devices all having this issue. Thanks in advance, Tom

I am unable to connect to APNs sandbox push endpoint from our backend servers. It works fine when hitting the request from my local machine but it fails from the infra servers. Here are the complete curl details. Endpoint: https://api.sandbox.push.apple.com:443 CURL request and response: curl -v https://api.sandbox.push.apple.com:443 Trying 17.188.168.149:443... Connected to api.sandbox.push.apple.com (17.188.168.149) port 443 ALPN: curl offers h2,http/1.1 Cipher selection: ALL:!EXPORT:!EXPORT40:!EXPORT56:!aNULL:!LOW:!RC4:@STRENGTH TLSv1.2 (OUT), TLS handshake, Client hello (1): CAfile: /etc/pki/tls/certs/ca-bundle.crt CApath: none OpenSSL SSL_connect: SSL_ERROR_SYSCALL in connection to api.sandbox.push.apple.com:443 Closing connection curl: (35) OpenSSL SSL_connect: SSL_ERROR_SYSCALL in connection to api.sandbox.push.apple.com:443 There are no issues with Production endpoint. Can someone help? Verified all certificates. Everything worked fine until 29th July but started failing since 30th July

When I use https://api.push.apple.com/3/device/e0ae826f3905b010e37c4a07e873481b8446c9dc2788511b2995992884468068 Return error message: {"reason":"BadDeviceToken"} When I use https://api.development.push.apple.com/3/device/e0ae826f3905b010e37c4a07e873481b8446c9dc2788511b2995992884468068 Return error message:{"reason":"TopicDisallowed"} why?

I am sending push notifications on iOS, and I can receive and display them correctly. I want to be able to dismiss notifications that have been read server-side (e.g. on a different device) so I am trying to send a custom notification payload alongside a badge counter update, that specifies what notification IDs to remove. I then use removeDeliveredNotifications on the IDs I get. However, it doesn't seem to be working. I am setting the identifier using the apns-collapse-id header and I do see that reflected on the device side. Any ideas what I might be doing wrong? This is how I'm handling push notifications: func userNotificationCenter( _ center: UNUserNotificationCenter, willPresent notification: UNNotification, withCompletionHandler completionHandler: @escaping (UNNotificationPresentationOptions) -> Void ) { let customPayload = notification.request.content.userInfo if let dismissedNotifications = customPayload["dismissed_notifications"] as? [String] { center.removeDeliveredNotifications(withIdentifiers: dismissedNotifications) } completionHandler([.banner, .sound, .badge]) } I also tried doing the same thing inside func userNotificationCenter( _ center: UNUserNotificationCenter, didReceive response: UNNotificationResponse, withCompletionHandler completionHandler: @escaping () -> Void ) Thank you!

I'm having trouble displaying the Apple Wallet pass logo on iOS 18 when a notification occurs. It works on iOS 17 but not on iOS 18 (tested on versions 18.1 and 18.3). I ensured the Wallet pass icon sizes are correct: icon.png → 29×29 icon@ 2x.png → 58×58 icon@ 3x.png → 87×87 Questions: Has Apple changed any requirements for displaying Wallet pass logos in iOS 18? Are there new size, format, or metadata constraints?

Hello everyone, I’m working with AlarmKit (iOS/iPadOS 26) and encountering a critical blocker. On the simulator, after adding NSAlarmKitUsageDescription to Info.plist, AlarmKit functions as expected—no entitlement issues. However, when building to a physical device, Xcode fails with: “Provisioning profile … doesn’t include the com.apple.developer.alarmkit entitlement.” The core issue: there is no AlarmKit capability visible under App ID settings or provisioning profiles in the Developer Portal. Thus, this entitlement cannot be enabled or included in a profile. Steps taken so far: Reviewed WWDC25 AlarmKit session and documentation. Reviewed Apple Developer documentation on entitlements and provisioning. Verified there's no AlarmKit toggle or capability in the Developer Portal (Certificates, Identifiers & Profiles > Identifiers). Submitted multiple Feedback requests via Feedback Assistant, but received no technical resolution. Questions: Is there meant to be a separate AlarmKit entitlement (distinct from Critical Alerts)? If so, when will the com.apple.developer.alarmkit entitlement option be available in the Developer Portal? In the meantime, how can developers test AlarmKit-based features on physical devices? Could an Apple Engineer advise on whether an internal entitlement workflow or workaround exists for testing? Thank you in advance for any clarity anyone can provide. I'm stuck at a total impasse until this is resolved. —John Current Project Configuration Relevant Parts: info.plist: NSAlarmKitUsageDescription Schedules system-level alarms that break through Do Not Disturb and Focus modes to ensure alarms trigger reliably. UIBackgroundModes audio background-app-refresh location remote-notification entitlements.plist aps-environment development com.apple.developer.icloud-services CloudKit com.apple.developer.alarmkit com.apple.developer.usernotifications.time-sensitive

Hello, we have recently started signing and building our applications using Xcode 16.3. Since we made this change, we’ve noticed that the applications have stopped receiving silent push notifications (content-available: 1) when they are distributed via TestFlight or the App Store, even though we haven’t changed anything in the way these notifications are sent. As I mentioned, this started happening after migrating our project from Xcode 15 to Xcode 16.3. Regular push notifications are still working as expected, but silent ones are not being received by the apps. We are desperate because we rely on these silent notifications to inform the apps of updates, and we haven’t been able to identify the root cause of the issue.

I have integrated a Notification Service Extension in my app to handle rich push notifications with images. The issue occurs on iOS 15 and iOS 18 devices—while the text content of the notification shows, the image is not displayed. However, the rich push notification works fine on other iOS versions (e.g. iOS 16, iOS 17) I’ve tried the following steps: Verified App Groups are the same for both the main app and the extension. Checked the "mutable-content" flag in the notification payload. Added a print statement in the NotificationService.swift to check if it’s running. It doesn’t appear in the Xcode logs. I’ve tried using Attach to Process in Xcode, but nothing happens. The app is installed on a real device, and I’m testing with push notifications when the app is in the background.

Back story: I'm developing an app that communicates with a personal medical device. We use critical alerts when we have hardware issues that could result in harm to the patient. The audio file is a 30 second file to make sure the patient is aware. If the app is open when they occur, we pop up a modal message in the app. When the user dismisses the notice, we call UNNotificationCenter::removeDeliveredNotifications(withIdentifiers:) to remove the critical alert and also to stop the audio file that is playing. This normally works fine. However we discovered that if the patient leaves critical alert enabled but disables notifications for our app, that we can still post the critical alert and it goes off. However when the user dismisses the message, the removeDeliveredNotifications call does not work. I did some debugging and if call getDeliveredNotifications with this permission combination, it return 0 (normally it would return 1). Does anyone know of another way to remove the critical alert in this situation? (or should I be submitting this as a bug?)

I am working with Notification Content Extensions and need to ensure that the content fits within the notification without scrolling. I want to know if there is any API that can provide the maximum available height for the notification content area. My goal is to avoid making the content scrollable inside the notification. Is there a way to dynamically retrieve the height of the notification space, so I can properly adjust the content layout and ensure it fits perfectly without requiring the user to scroll?

I have an app that pairs with a wearable Bluetooth device that collects users' health data. My web backend sends two push notifications every hour to all app users—one at XX:05 and another at XX:15. The first notification instructs the app to download data from the paired wearable device, while the second prompts the app to upload the downloaded data to the backend server's database. However, I’ve noticed that many push notifications are not processed by iOS apps, especially at night. Based on Apple's documentation, iOS prioritizes push notifications and may ignore lower-priority ones to conserve battery life. Is there a way to increase the priority to ensure that more (or all) push notifications are processed? Would integrating the HealthKit framework help? Currently, I use Firebase Cloud Messaging (FCM) to send push notifications. Additionally, my app falls under the Health & Fitness category. Would changing it to Medical increase priority? P.S. I understand that Apple requires certain certifications for an app to be classified as Medical.